Ethan Kamen
Birmingham,MI
Summary
I am a responsible, efficient worker with years of experience in the service industry. My main focus has always been customer satisfaction, and I am equipped with communication skills from my time at Salvatore Scallopini. I am a dedicated professional who collaborates well with others, and completes tasks above standard expectations.
Overview
3
3
years of professional experience
Work History
Backwaiter
Salvatore Scallopini
Birmingham, MI
07.2021 - 08.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Maintained speed of service for food orders while minimizing errors and complaints.
- Collaborated well with other food runners to deliver orders accurately.
- Cleaned and sanitized food preparation and serving areas.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone and answered customer questions.
- Supported chefs in food preparation tasks such as chopping ingredients, peeling vegetables, and marinating meats.
Fast Food Worker
Kentucky Fried Chicken, KFC
Birmingham, MI
07.2020 - 09.2020
- Enhanced customer satisfaction with quick and accurate food preparation, ensuring timely service.
- Maintained high levels of sanitation by strictly adhering to food safety guidelines and regulations.
- Collaborated with team members to maintain a well-stocked inventory and ensure smooth operations during peak hours.
- Enhanced customer satisfaction by providing efficient and friendly service in a fast-paced environment.
Education
Bachelor of Arts - Hospitality Business
Michigan State University
East Lansing, MI05.2026
High School Diploma -
Ernest W. Seaholm High School
Birmingham, MI06.2022
Skills
- Strong teamwork
- Customer service focus
- Reliability and punctuality
- Cleanliness and hygiene
- Payment handling
- Guest Reception
- Organization
- Effective Multitasking
- Patience and Empathy
Accomplishments
- Scholar Athlete Award from Seaholm High School
- Varsity Football Player and Wrestler at Seaholm High School
- Soccer Team Captain at Seaholm High School
- Deans List at Michigan State University 2023 and 2024
Timeline
Backwaiter
Salvatore Scallopini
07.2021 - 08.2023
Fast Food Worker
Kentucky Fried Chicken, KFC
07.2020 - 09.2020
Bachelor of Arts - Hospitality Business
Michigan State University
High School Diploma -
Ernest W. Seaholm High School