Luke Hyer
Providence
Summary
Experience in a background delivering seamless support to senior staff in fast-paced dining environments. Proven track record of ensuring timely service and maintaining cleanliness, significantly enhancing the overall guest experience. Strong teamwork and communication skills enable effective adaptation to dynamic service needs, fostering a collaborative atmosphere. Equipped with knowledge of back-of-house operations, contributing to operational efficiency, understanding, and team success.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Backwaiter
Rossetti Resturaunt Group
Lynn, MA
08.2019 - 05.2023
- Provided friendly, attentive, and timely service to all guests, ensuring that all orders were served promptly and accurately.
- Assisted in maintaining cleanliness and organization of both front and back of house areas.
- Collaborated with front-of-house team to ensure service standards were met and upheld.
- Assisted servers in delivering food and beverages to tables efficiently.
- Collaborated with kitchen staff to ensure timely order fulfillment and quality service.
Manual Laborer
Dr. Richard Luise
Lynn, MA
06.2017 - 08.2021
- Maintained a clean and organized work environment to ensure safety compliance.
- Assisted in loading and unloading materials, optimizing workflow processes.
- Operated various tools and equipment to perform manual labor tasks efficiently.
- Completed physically demanding tasks efficiently while maintaining high levels of energy throughout the workday.
Education
High School Diploma -
Swampscott High School
Swampscott, MA05-2023
Bachelors - Food And Beverage Entrepreneurship
Johnson & Wales
Providence, RI05-2026
Skills
- Interpersonal skills
- Multitasking
- Problem-solving
- Quality-focused
- Detail-oriented
- Strong Teamwork
- Customer service focus
- Reliability and punctuality
- Fast learner
- Agreeable
- Cooperative
Certification
- ServSafe Certification (2024)
Timeline
Backwaiter
Rossetti Resturaunt Group
08.2019 - 05.2023
Manual Laborer
Dr. Richard Luise
06.2017 - 08.2021
High School Diploma -
Swampscott High School
Bachelors - Food And Beverage Entrepreneurship
Johnson & Wales