Summary
Overview
Work History
Education
Skills
Activities
References
Timeline
Generic

Jackson Maher

New York,New York

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

1
1
year of professional experience

Work History

Backwaiter

Via Carota
05.2023 - Current
  • Provided excellent service to diners through attentive monitoring of their needs and efficient assistance to the waitstaff.
  • Increased efficiency in service by effectively communicating with kitchen staff regarding special requests or modifications on orders.
  • Collaborated with servers to ensure accurate order delivery, minimizing errors and enhancing guest satisfaction.
  • Demonstrated strong knowledge of menu offerings to provide helpful suggestions and answer questions when necessary.
  • Supported restaurant operations by assisting with inventory management, stocking supplies, and maintaining clean storage areas.

Backwaiter

Commerce Inn
12.2022 - Current
  • Description of responsibilities and achievements
  • Provided assistance to both the front-of-house and back-of-house teams as needed, showcasing adaptability and dedication to overall restaurant success.
  • Enhanced customer satisfaction by promptly clearing tables and resetting them for new guests.
  • Participated in ongoing training sessions to stay updated on current menu items, policies, procedures, and industry trends.
  • Efficiently managed multiple tasks simultaneously, ensuring timely completion of each responsibility and maintaining a high level of service quality.

Sales Assistant

Mr. Bandana
06.2023 - 08.2023
  • Processed transactions accurately while maintaining a high level of customer service.
  • Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
  • Enhanced customer satisfaction with personalized product recommendations based on their needs and preferences.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Wrapped, boxed and weighed bakery department products.
  • Created social first videos to highlight new designs and folding techniques.

Education

Bachelor of Science - Anthropology/Art History

Lafayette College
05.2026

Skills

  • Customer service focus
  • Strong communication skills
  • Team player
  • Detail-oriented and organized
  • Reliability and punctuality
  • Safe Food Handling - NYC Food Service License

Activities

  • Finance Club, Lafayette College, 2022- Present
  • Statistics Club, NYC Museum School, 2000 - 2022

References

Available upon request

Timeline

Sales Assistant

Mr. Bandana
06.2023 - 08.2023

Backwaiter

Via Carota
05.2023 - Current

Backwaiter

Commerce Inn
12.2022 - Current

Bachelor of Science - Anthropology/Art History

Lafayette College

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Jackson Maher