Ethan KHIM
Laveen,AZ
Summary
Dynamic barista trainer skilled in efficiently managing beverage operations and customer interactions. Trained new baristas on standardized recipes and protocols, ensuring high-quality service. Strong background in inventory management and safety compliance, enhancing team performance and customer satisfaction.
Overview
3
3
years of professional experience
Work History
Barista Trainer
Starbucks
Phoenix, AZ
07.2024 - Current
- Trained new baristas on standardized beverage recipes and customer service protocols.
- Achieved Barista Master certification, showcasing expertise in beverage crafting.
- Demonstrated multitasking skills by managing beverage preparation and customer service efficiently.
- Prepared high-quality beverages, including cold brews and teas, adhering to strict recipes.
- Facilitated team operations by moving to different locations to provide support.
- Conducted weekly inventory assessments to ensure accurate stock levels for upcoming orders.
- Executed proper food handling safety standards as per company policies.
- Physically organized and stored incoming orders to maintain a tidy workspace.
Shipping and Receiving Clerk
FREEDMAN SEATING COMPANY
Chicago, IL
06.2023 - 06.2024
- Received and inspected incoming shipments for accuracy and quality.
- Compared bills of lading against actual merchandise received, inspected for damaged goods and coordinated distribution to correct departments.
- Operated material handling equipment safely for efficient unloading tasks.
- Operated forklifts, hand trucks, or other equipment to load, unload, transport and store goods.
- Processed shipping documents for outgoing and incoming freight.
- Collaborated with team members to ensure timely processing of shipments.
- Facilitated communication between departments regarding incoming and outgoing shipments to streamline operations.
- Trained new staff on receiving procedures and safety protocols to ensure compliance and efficiency.
- Resolved invoice discrepancies with purchasing department to maintain accurate inventory and financial records.
- Maintained a clean and safe work area in compliance with OSHA standards.
- Communicated with customers regarding shipping inquiries and status updates.
- Directed warehouse team in stocking merchandise, pulling orders and setting up loads.
- Communicated with carrier representatives to follow specific procedures and make special delivery arrangements.
- Recorded inventory data in warehouse management system.
Education
Bachelor of Science - Human Resources Management
Arizona State University
Tempe, AZ06-2027
Skills
- Beverage preparation techniques
- Coffee inventory tracking
- Barista equipment maintenance
- Inventory management
- Logistics management
- Supply chain coordination
- Sales management
- Performance management
- Customer service communication
- Time management
- Multitasking
- Data entry
- Product knowledge
- Team leadership
- Interpersonal skills
- Self-motivated
- Label accuracy
Preferred Method Of Contact
Email - ethankhim005@gmail.com
Phone - (708) 666 0106
Timeline
Barista Trainer
Starbucks
07.2024 - Current
Shipping and Receiving Clerk
FREEDMAN SEATING COMPANY
06.2023 - 06.2024
Bachelor of Science - Human Resources Management
Arizona State University