Ethan King

• Ran a daily route to clinics and picked up cadavers and returned cremains.
• Built a relationship with clinics through customer service and adaptability.
• Handled direct clinic complaints quickly with solutions.
• Trained multiple new CSRs and set a new standard for customer service and operations.
• Traveled to various care centers for different departments based on need.
• Knowledgeable of all company products in order to provide the best customer service to clinics and pet parents.
• Offer insight to management on solutions to different problems.
• Can cover all departments in the care center as needed.

Warehouse Operations

May 2021 - December 2021

• Loaded delivery trucks quickly and efficiently.
• Operated a forklift and received shipments of product.
• Trained new hires.

Customer Service Representative

December 2021- January 2023

• Ran a daily route to various grocery stores.
• Ensured quality service through providing product and working with store management.
• Sold coolers and displays to stores.
• Resolved issues with stores through communication and adaptabilitiy.