Ethan Lamstein
Tempe,AZ
Summary
Self-motivated and hardworking sophomore business student seeking a part-time position during the school year. Ethan is a strong communicator with excellent teamwork skills, adaptable and quick to learn, making him dependable and trustworthy. With a solid work ethic and growing expertise in business, Ethan is eager to contribute to any team and gain valuable industry experience.
Overview
4
4
years of professional experience
Work History
Guest Service Representative
Footprint Center
08.2023 - 02.2024
- Welcome and assist guests upon arrival, providing information about seating arrangements, event schedules, and facility amenities
- Respond promptly to guest feedback, comments, and complaints, resolving issues or escalating them to appropriate personnel
- Collaborate with security and other staff to address and resolve any crowd control or safety concerns
- Provide assistance to guests with special needs, including accessibility accommodations and mobility support
Associate
In-N-Out Burger
06.2023 - 08.2023
- Adhere to food safety and hygiene regulations to guarantee the highest standards of cleanliness and safety for both customers and staff
- Handle cash transactions accurately, reconcile cash drawers, and follow established protocols for financial procedures Assist with opening and closing procedures, including securing the facility and preparing for the next shift
Dock Staff
Freedom Boat Club
02.2023 - 08.2023
- Responsible for checking guests in and out of reservations, cleaning and fueling boats
- Assist in providing exceptional customer service by promptly addressing and resolving any guest concerns or issues
- Maintain a clean and organized dock area to ensure a positive experience for guests and members
Receptionist
Scott Valley Swim and Tennis Club
03.2023 - 06.2023
- Greet and assist members and guests in a friendly and professional manner to ensure a positive experience at the club
- Handle member inquiries, complaints, and concerns in a professional and timely manner to ensure customer satisfaction and retention
Intern
West Coast Preps
12.2022 - 06.2023
- Wrote and reported on dozens of high school sporting events in the Bay Area
- Conducted interviews with high school athletes and coaches to gather insights and quotes for articles about sporting events and coverage
Team Member
Jamba Juice
06.2020 - 08.2020
- Made smoothies, worked the register, cleaned, and washed dishes
- Assisted in maintaining a clean and organized work environment to ensure efficient operations and a positive customer experience
Education
Bachelor of Arts - Sports Business
Arizona State University
Tempe, AZ06.2027
Gap Year
The School of The New York Times
Manhattan, NY12.2022
High School Diploma -
Culver Military Academy
Culver, IN06.2022
Skills
Microsoft Office Suite (Word, Excel, PowerPoint)
- Proficient in creating documents, spreadsheets, and presentations
Environmental Sustainability
- Knowledge of sustainability practices, environmental regulations, and green technologies
Patience
- Maintains calm and composed demeanor in stressful situations
Resourcefulness
- Skilled at overcoming obstacles with creative problem-solving
Hobbies
- Skiing
- Yoga
- Writing
- Skateboarding
References
- Erick Castillo, erick.castillo@freedomboatclub.com, 209-279-9775
- Gregory Moreland-Tuhn, gregory@westcoastpreps.com, 925-321-8283
- Chris Jackson, ChrisJ@westcoastpreps.com, 925-321-1915
- Colleen Ogrady, 415-272-570
Timeline
Guest Service Representative
Footprint Center
08.2023 - 02.2024
Associate
In-N-Out Burger
06.2023 - 08.2023
Receptionist
Scott Valley Swim and Tennis Club
03.2023 - 06.2023
Dock Staff
Freedom Boat Club
02.2023 - 08.2023
Intern
West Coast Preps
12.2022 - 06.2023
Team Member
Jamba Juice
06.2020 - 08.2020
Bachelor of Arts - Sports Business
Arizona State University
Gap Year
The School of The New York Times
High School Diploma -
Culver Military Academy
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