Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Ethan Lauchman

Dover,PA

Summary

Result driven department manager who thrives off of pressure and new situations. I am a dedicated to driving success, and results for my customers and team. I have an extensive well known history of excelling through countless positions at The Giant Company. I am an analytical problem-solver with talents for team building, professional collaboration, and the ability to excell handling multiple projects simultaneously.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Meat Department Manager

The Giant Company
09.2023 - Current


  • Directly supervised, coached, and mentored up to 10 team members at any given time
  • Spearheaded the deployment of Testo at store #300
  • Drove sales by reviewing inventory levels and ordering through HHO/CAO and effectively signing and merchandising value to our customers
  • Maintained a clean and organized department, adhering to strict sanitation standards and Company expectations
  • Developed a knowledgeable industry leading team
  • Set clear aggressive expectations for my team

Relief Manager

The Giant Comapny
06.2023 - Current
  • Acted as a liaison between store management and staff, ensuring seamless communication of important information at all times.
  • Provided constructive feedback to workers, which improved morale, and boosted efficiency.
  • Ensured a clean and well-organized store environment for an improved shopping experience.
  • Trained new team members on company policies, procedures, and best practices, ensuring consistent service quality.
  • Monitored employee performance regularly, providing constructive feedback to support ongoing professional development.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Defined clear targets and objectives and communicated to other team members.

Center Store Replenishment Lead

The Giant Company
03.2022 - 09.2023

Backup Receiver

The Giant Company
04.2023 - 09.2023

Fulltime PFS Facilitator

The Giant Company
05.2021 - 03.2022

Service Center Associate (Service Desk)

The Giant Company
02.2021 - 05.2021
  • Enhanced customer satisfaction by providing timely and accurate information on products and services.
  • Reduced customer wait times by managing multiple tasks simultaneously while maintaining attention to detail and accuracy.
  • Demonstrated excellent problem-solving skills, addressing complex customer inquiries with ease and professionalism.

Beer Garden Associate

The Giant Company
11.2019 - 02.2021

Subway Store Key Carrier

Subway
05.2019 - 11.2019

Education

High School Diploma -

Dover Area High School
Dover, PA
06.2020

Skills

  • Multi store relief manager
  • Multi level department experience (Fresh, Grocery, Front end)
  • Power outage experience
  • Fresh and Grocery inventory experience
  • Experienced Merchandising That Drive Sales
  • 5 years Experience in the Grocery Retail Industry
  • Team Member Coaching and Development
  • Cross-Department Collaboration

Certification

ServSafe Manager Certification

Frontline Leadership Credentialing Program

Timeline

Meat Department Manager

The Giant Company
09.2023 - Current

Relief Manager

The Giant Comapny
06.2023 - Current

Backup Receiver

The Giant Company
04.2023 - 09.2023

Center Store Replenishment Lead

The Giant Company
03.2022 - 09.2023

Fulltime PFS Facilitator

The Giant Company
05.2021 - 03.2022

Service Center Associate (Service Desk)

The Giant Company
02.2021 - 05.2021

Beer Garden Associate

The Giant Company
11.2019 - 02.2021

Subway Store Key Carrier

Subway
05.2019 - 11.2019

High School Diploma -

Dover Area High School
Ethan Lauchman