Ethan Leal
Lubbock,TX
Summary
Exceptional salesperson and server with proven skills to build long-lasting relationships and bring in new clientele. Expert customer service and sales leader well-versed in devising creative product, service, and problem solutions. Offering top-notch presentation skills and exceptional rapport-building abilities.
Overview
3
3
years of professional experience
Work History
Server
Alamo Drafthouse
Dallas, TX
01.2024 - 06.2024
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Took orders from customers accurately and in a timely manner.
- Responded efficiently to guest inquiries and complaints in a professional manner.
Golf Club Fitter/Sales Associate
Golf Galaxy
Dallas, TX
05.2023 - 09.2023
- My job consisted of learning all the types of clubs, shafts, grips, and brands, and fitting them to the customer to find the exact weight, stiffness, and length of the shaft of the golf club that performed the best for their swing.
- I managed the floor and gained knowledge of the exact models and heads of golf clubs.
- I sold shoes, apparel, and re-gripped clubs.
- Made various connections with Dallas Maverick players, boxers, entrepreneurs, and many more high-level individuals.
- Performed preventative maintenance on equipment to ensure proper operation.
Golf Attendant
Village Golf Club
Dallas, TX
05.2022 - 08.2022
- Assisted with opening and closing duties of the golf shop.
- Organized merchandise in the pro shop according to store standards.
- Verified tee times for accuracy and notified customers of any changes or delays.
- Handled Trackman and Foresight simulators so guests could have premier experiences.
Server/Bartender
Village Country Club and Golf Club
Dallas , TX
05.2021 - 08.2021
- My job was the normal serving duties, such as taking orders, running food, and cleaning, as well as knowing the program and software Toast and being trained in fixing and managing indoor golf simulators
- I was trained at age 18 to serve and mix drinks on a complex drink menu.
Education
Bachelor of Science - Psychology
Texas Tech University
Lubbock, TX05-2025
Skills
- Leadership training programs
- Eagle Scout
- Teamwork
- Proficient in Microsoft Office
- Communication skills
- Public speaking
- Work management and organization
- Problem-solving
- Relationship Management
- Point of Sale (POS) system operations
- Professional Appearance
- Strong Work Ethic
- Item promotion
- Effective customer upselling
- Cash Handling
- Suggestive Selling
- Sales Techniques
- Sales Development
- Client Account Management
- Contract Preparation
- Customer Needs Assessment
- Exceptional customer service
- Negotiation Tactics
- Goal-Oriented
- Outgoing Personality
- Sales expertise
Activities
- Outdoor activities
- Sports participation
- Community service in reading camps
- Involvement with organizations like Casa Del Lago, Hidalgo Ministries, Hidden Acres
Accomplishments
- Golf State 2021
- Multiple Speaking contest medals and 1st place awards (Can find on YouTube)
- Eagle Scout
Timeline
Server
Alamo Drafthouse
01.2024 - 06.2024
Golf Club Fitter/Sales Associate
Golf Galaxy
05.2023 - 09.2023
Golf Attendant
Village Golf Club
05.2022 - 08.2022
Server/Bartender
Village Country Club and Golf Club
05.2021 - 08.2021
Bachelor of Science - Psychology
Texas Tech University