Ethan Loyola
Campbell Hall,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Looking to maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level social communications and media position. Ready to help team achieve company goals.
Overview
7
7
years of professional experience
Work History
Benefits Advisor
AFLAC
10.2023 - Current
- Stayed current on industry trends and legislation affecting employee benefits, applying this knowledge to proactively update company policies as needed.
- Analyzed and evaluated existing compensation and benefits programs and recommended improvements.
- Gathered information about each position and related occupation with employee interviews, field observations, and industry research.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Pest Control Technician
First Rate Pest Solutions
02.2020 - 08.2022
- Upheld high standards of professionalism, maintaining a clean appearance and courteous demeanor while interacting with clients.
- Strengthened relationships with commercial accounts through attentive service and consistent communication regarding treatment progress.
- Demonstrated commitment to customer satisfaction through diligent follow-up visits, ensuring successful resolution of any lingering issues after initial treatments were completed.
- Educated and advised customers on preventive measures to reduce pest infestations.
Stocky Boy and Cashier
Brotherhood Winery
08.2017 - 08.2019
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers navigate applications and in-store technology to deliver best-in-class experiences.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
Education
Bachelor of Science - Communications
SUNY Oneonta
Oneonta, NY05.2023
High School Diploma -
Washingtonville High School
Washingtonville, NY06.2019
Skills
- Interpersonal Communication
- Attention to Detail
- Service Sales
- Written Communication
- Conflict Mediation
- Customer Service
- Professionalism and Courtesy
- Strategic Planning
- Team Leadership
- Interpersonal Relations
- Decision-Making
- Negotiation and Conflict Resolution
Languages
Spanish
Professional Working
Timeline
Benefits Advisor
AFLAC
10.2023 - Current
Pest Control Technician
First Rate Pest Solutions
02.2020 - 08.2022
Stocky Boy and Cashier
Brotherhood Winery
08.2017 - 08.2019
Bachelor of Science - Communications
SUNY Oneonta
High School Diploma -
Washingtonville High School
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