Ethan Marquez

• Enforced access control measures in accordance with established procedures.
• Inspected fire extinguishers to ensure they were properly charged and operational.
• Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
• Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
• Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
• Provided escorts for visitors as needed throughout the facility.
• Detected emergency situations through keen listening and close observation to respond appropriately to alarms.
• Completed required shift logs and reports, highlighting routine activities, suspicious circumstances and critical incidents.
• I searched bags manually to identify prohibited items.
• Operated x-ray and body scanning equipment to prevent prohibited items from being carried onto premises.

• Greeted customers and provided information about products and services.
• Developed and implemented efficient filing systems for all incoming documents.
• Reviewed emails daily to prioritize tasks for the manager's attention.
• Delivered goods in a timely fashion while adhering to speed limits and other traffic regulations.
• Drove safely in all weather conditions including rain, snow, sleet, ice.
• Monitored inventory levels of office supplies and placed orders as needed.
• Refined and organized delivery processes for all incoming products.
• Coordinated with customers to plan efficient or special deliveries.
• Monitored staff and organization of delivery department.
• Coached delivery teams to take accountability for delivery, risk and issue management.
• Organized periodic reviews of delivery performance against established goals and objectives.
• Provided guidance and mentoring support for junior developers on the team.
• Coordinated resources across multiple teams to ensure successful completion of projects on time and within budget.

• Educated customers on product features and technical details to highlight benefits.
• Followed up with customer to identify and resolve service, account or technical issues and maintain satisfaction.
• Calculated production, delivery and installation costs to provide customers with accurate quotes.
• Identified and capitalized on key business growth opportunities.
• Developed key customer relationships to increase sales.
• Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
• Offered training and support to keep team members motivated and working toward objectives.
• Accepted constructive criticism from coaches and teammates to improve skills.
• Answered incoming telephone calls to provide store, products and services information.
• Assessed customer needs to provide assistance and information on product features.
• Familiar with microsoft teams, sales force, an any other software needed.

• Cut and trimmed flooring to suit specified area, including doorways and openings, projections and wall edges.
• Inspected floor surface to assess condition and correct any imperfections potentially affecting carpet or flooring installation.
• Performed quality installations quickly and accurately while adhering to highest standards in customer service.
• Measured, marked and cut carpeting to size with carpet knife.
• Installed carpet, tile, hard wood, an laminate.

I helped the company by working as a team to help stock, and provide good customer service. Received incoming packages and mail, helped unload and load off merchandise.

• Maintained clean, organized and fully stocked work areas for maximum efficiency.
• Performed routine inspections of assigned areas, detecting necessary repairs or hazardous conditions.
• Unloaded parcels from truck with care to avoid damage.
• Corrected pallets of damaged or mislabeled products to reduce errors and losses.
• Counted number of boxes or units in loading docks to confirm proper completion of work orders.

I transporting chickens from one massive containment unit to another. Moving over ten thousand chickens in very hot conditions was hard work. Working as a team to get things done was a big role in it, everyone had to move at the same pace.