Dedicated professional with strong customer service skills, enhancing satisfaction through effective problem-solving. Proven ability to train staff and foster teamwork, driving performance improvement.
Overview
2
2
years of professional experience
Work History
Team Leader
White Water Express
Cedar Park, TX
12.2025 - Current
Assisted customers in resolving account challenges while driving sales of plans and memberships.
Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Trained new employees on company procedures and equipment use, fostering a collaborative environment.
Dock Hand
Nautical Boat Club
Volente, TX
03.2025 - 11.2025
Assisted in docking and undocking boats safely.
Maintained the cleanliness and organization of marina facilities.
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Crew Member
Little Caesars
Cedar Park, TX
02.2024 - 09.2024
Prepared and assembled food products according to company standards.
Maintained cleanliness and organization of workstations and dining areas.
Provided exceptional customer service, addressing inquiries and resolving issues.