Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Mather

Leander,TX

Summary

Dedicated professional with strong customer service skills, enhancing satisfaction through effective problem-solving. Proven ability to train staff and foster teamwork, driving performance improvement.

Overview

2
2
years of professional experience

Work History

Team Leader

White Water Express
Cedar Park, TX
12.2025 - Current
  • Assisted customers in resolving account challenges while driving sales of plans and memberships.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Trained new employees on company procedures and equipment use, fostering a collaborative environment.

Dock Hand

Nautical Boat Club
Volente, TX
03.2025 - 11.2025
  • Assisted in docking and undocking boats safely.
  • Maintained the cleanliness and organization of marina facilities.
  • Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.

Crew Member

Little Caesars
Cedar Park, TX
02.2024 - 09.2024
  • Prepared and assembled food products according to company standards.
  • Maintained cleanliness and organization of workstations and dining areas.
  • Provided exceptional customer service, addressing inquiries and resolving issues.

Education

Business Administration And Management

Austin Community College
Austin, Texas, TX
05-2027

Skills

  • Teamwork and collaboration
  • Customer service
  • Problem-solving
  • Staff training
  • Performance improvement
  • Cash handling

Timeline

Team Leader

White Water Express
12.2025 - Current

Dock Hand

Nautical Boat Club
03.2025 - 11.2025

Crew Member

Little Caesars
02.2024 - 09.2024

Business Administration And Management

Austin Community College