Ethan McCoy
Santa Maria,CA
Summary
Experienced in effectively addressing customer requests and concerns with a proven track record of providing relevant information and presenting options to successfully resolve issues. Able to handle difficult situations with resourcefulness and adaptability while maintaining a positive and energetic demeanor.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Courtesy Clerk
Albertsons
10.2023 - 08.2024
- Customer service oriented
- Proficient in handling groceries in a manner to satisfy customer needs and desires
- Routine cleaning and checkups throughout the store
- Accurately demonstrated attention to details with sales and customer transactions
- Attention to details when building customer orders as well as taking the orders out to the customer
Special Order Coordinator
Hardy Diagnostics
10.2021 - 06.2023
- Coordinated with sales, logistics, and warehouse teams to ensure seamless order fulfillment.
- Collaborated with cross-functional teams to optimize overall workflow processes for increased productivity.
Distribution Center Clerk
Hardy Diagnostics
08.2019 - 10.2021
- Warehouse organization and product searching using numbers and letters
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Reduced errors in data entry by carefully inputting information into computer systems with attention to detail.
- Optimized office space usage, arranging workstations to maximize productivity.
- Thorough understanding of products and services, which allows for accurate assistance to customers
Front of House Employee
Chick-Fil-A Santa Maria
02.2018 - 08.2018
- Customer satisfaction/service oriented
- Maintained a clean and welcoming environment for guests, contributing to positive dining experiences.
- Handled high-pressure situations with grace, maintaining excellent service standards even during peak hours or understaffed shifts.
Education
High School Diploma -
Valley Christian Academy
06-2019
AS - Fire Technology / Wildland Fire Technology
Allan Hancock College
12-2025
Skills
- Positive attitude
- Strong work ethic
- Customer service
- Outgoing and friendly
- Teamwork and collaboration
Certification
- FIREFIGHTER 1
- WILDLAND FIREFIGHTER
- HAZARDOUS MATERIALS (FRO/FRA)
- FEMA - INCIDENT COMMAND SYSTEMS
- EMT
- NATIONAL FALLEN FIREFIGHTERS FOUNDATION: COURAGE TO BE SAFE
- AHA: HEARTSAVER, FIRST AID, CPR, AED
- STOP THE BLEED
- COMMUNITY EMERGENCY RESPONSE TEAM
- FIRST RESPONDER CENTER FOR EXCELLENCE - CURBSIDE MANNER: STRESS FIRST AID FOR THE STREET - ENHANCED STRESS FIRST AID
Timeline
Courtesy Clerk
Albertsons
10.2023 - 08.2024
Special Order Coordinator
Hardy Diagnostics
10.2021 - 06.2023
Distribution Center Clerk
Hardy Diagnostics
08.2019 - 10.2021
Front of House Employee
Chick-Fil-A Santa Maria
02.2018 - 08.2018
High School Diploma -
Valley Christian Academy
AS - Fire Technology / Wildland Fire Technology
Allan Hancock College
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