Ethan McCraney
Lynchburg,VA
Summary
Service-minded, with an eclectic work history, willing to learn at every possible moment and take on new challenges. Eager to pursue new opportunities, while keeping the best interests of the team and the customer in mind. Team player with excellent communication skills and an empathetic mind for those around. Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Intern
CityLight Church
05.2023 - 07.2023
- Analyzed problems and worked with teams to develop solutions.
- Participated in workshops and presentations to gain knowledge.
- Assisted with organizing religious activities and services.
- Supported religious leaders in performing various duties.
- Participated in various outreach programs, reaching 30-75 attendees at each event.
PA Announcer
MD1 Hockey and Men's Lacrosse, LaHaye Ice Center & East Campus, Liberty University
09.2021 - Current
- Announced goals, penalties, advertisements, and starting lineups, as well as ensure attendee satisfaction, for mainly Men's Division 1 hockey and Men's Lacrosse, along with all other club hockey teams at Liberty University.
- Demonstrated respect, friendliness and willingness to help wherever needed
- Developed and maintained courteous and effective working relationships
Club Sports Operations Assistant
LaHaye Ice Center, Liberty University
09.2020 - 02.2023
- Assisted with maintaining ice, ensuring rink is clean, helping students rent skates, assisting with scoring of local youth hockey clubs, announcing D1-D3 hockey games and LAX games, and helping perform maintenance on Zamboni.
Third Wave Cafe Barista, Third Wave Cafe
05.2022 - 06.2022
- Learned about basics of espresso preparation, milk frothing, latte art, drink construction, and pour-over
- Engaged in customer service, operated cash register, member of opening and closing shifts, helped with repairs and maintenance of equipment, assisted in cleaning cafe.
Church Maintenance
Thomas Road Baptist Church
12.2021 - 12.2021
- Used problem-solving skills to alleviate issues efficiently with minimal supervision.
- Arrived early on Sundays to ensure campus and ministry environments were clean, presentable, and ready for services
Cadence International Intern
Travis Hospitality House/The Peak Cafe, Travis Air Force Base
05.2021 - 07.2021
- Helped with operation of on-base coffee shop, led several teaching sessions, engaged with airmen in building relationships, helped with discipleship team, and planned and executed men's event.
Sales Representative
Under Armour, Norfolk Premium Outlets
07.2020 - 01.2021
- Assisted customers with locating and purchasing items, ensured sales floor was neat and presentable, and helped replenish empty displays and shelves.
- Managed customer accounts to secure customer satisfaction and repeat business
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations
- Developed and delivered engaging sales presentations to convey product benefits
Evangel Player, Welch College
09.2019 - 03.2020
- Performed skits and shows to help with recruitment for the college
- Also, interacted with individuals, answering any questions about the college.
NAFWB Convention Intern
National Association of Free Will Baptist National Convention
07.2022 - 07.2022
- Assisted with the setup and organization of the National Convention
- Helped to run events during the convention, as well as ensure that the convention operated smoothly
- Specifically helped with the adult services that occurred each day, assisted with setting up of the stage and anything regarding the worship services
- Helped with tearing down and packing up the convention at the end of the week.
Education
Bachelor of Science - Youth Ministry
Welch College
Gallatin, TN05.2023
Bachelor of Science - Youth Ministry
Liberty University
Lynchburg, VA05.2023
Skills
- Experienced in public speaking
- General Management and Administration
- Exceptional Customer Service
- Critical Thinking and Analysis
- Effective Communication
- Complex Problem-Solving
- Writing and Editing
- Audiovisual Equipment
Accomplishments
- Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
- Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
- Customer Follow-up - Ensured that customers were satisfied with company products and services by doing purchase follow-up calls.
- Conflict Resolution - Responsible for handling customer account inquiries, accurately providing information to ensure resolution of product/service complaints and customer satisfaction.
Certification
- Zamboni Operation License
- MinistrySafe Training Certification
Hobbies
Self-taught coffee enthusiast/aspiring barista with extensive experience in pour-over, French press, Moka pot, Aeropress, phin, and espresso.
Languages
Spanish
Professional Working
Timeline
Intern
CityLight Church
05.2023 - 07.2023
NAFWB Convention Intern
National Association of Free Will Baptist National Convention
07.2022 - 07.2022
Third Wave Cafe Barista, Third Wave Cafe
05.2022 - 06.2022
Church Maintenance
Thomas Road Baptist Church
12.2021 - 12.2021
PA Announcer
MD1 Hockey and Men's Lacrosse, LaHaye Ice Center & East Campus, Liberty University
09.2021 - Current
Cadence International Intern
Travis Hospitality House/The Peak Cafe, Travis Air Force Base
05.2021 - 07.2021
Club Sports Operations Assistant
LaHaye Ice Center, Liberty University
09.2020 - 02.2023
Sales Representative
Under Armour, Norfolk Premium Outlets
07.2020 - 01.2021
Evangel Player, Welch College
09.2019 - 03.2020
Bachelor of Science - Youth Ministry
Welch College
Bachelor of Science - Youth Ministry
Liberty University
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