Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Miller

Burlington,IA

Summary

At Fun City Casino and Hotel, I excelled as a Security Officer, significantly enhancing safety through expert surveillance and crisis management. Recognized for superior customer service, I adeptly balanced identification verification and emergency response, contributing to a safer environment. My collaborative approach and high integrity set a benchmark in security excellence, reflecting my commitment to employer-desired skills.

Overview

1
1
year of professional experience

Work History

Security Officer

Fun City Casino and Hotel
Burlington, Iowa
06.2023 - 08.2024
  • Adhered to post orders while maintaining a visible presence around the property.
  • Identified suspicious activity to determine appropriate response.
  • Monitored security cameras to identify and respond to suspicious activity.
  • Monitored entrances and exits for unauthorized personnel or prohibited items being brought onto premises.
  • Conducted regular security patrols of the facility grounds, parking lots, and perimeter areas.
  • Warned violators of rule infractions and escorted unauthorized persons off premises.
  • Monitored building and property entrances and exits to detect intrusions and protect assets.
  • Operated communication systems between officers stationed throughout the facility.
  • Adhered to daily patrol schedules to support consistent security presence throughout property.
  • Surveyed property to prevent and identify vandalism or disarmed alarm systems.
  • Warned persons of rule infractions or violations and evicted violators from premises.
  • Maintained calm composure during emergencies while communicating with local law enforcement and emergency response services.
  • Checked and secured building areas during off-hours to prevent entry by unauthorized individuals.
  • Investigated any suspicious persons or vehicles on premises and contacted appropriate authorities if necessary.
  • Deterred criminal activity, vandalism, and general misconduct by providing expert and highly visible security presence at facilities.
  • Maintained high levels of alertness throughout shifts.
  • Provided friendly and professional assistance to employees, visitors and customers.
  • Verified photo IDs and tickets to allow guests passage.
  • Worked effectively in team environments to make the workplace more productive.
  • Provided support and guidance to colleagues to maintain a collaborative work environment.
  • Recognized by management for providing exceptional customer service.

Education

History/ Political Science Minor in Accounting

Eureka College
Eureka, IL

Skills

  • Metal detector operation
  • Identification verification
  • Investigation documentation
  • Stationary surveillance
  • Visitor tracking
  • Premises patrol
  • Security screenings
  • Crisis management
  • Emergency response
  • Workplace violence prevention
  • First aid and CPR certified
  • Night and safe deposit procedures
  • Conflict de-escalation
  • Superior customer service
  • Interior and exterior patrol
  • High level of integrity

Timeline

Security Officer

Fun City Casino and Hotel
06.2023 - 08.2024

History/ Political Science Minor in Accounting

Eureka College

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Ethan Miller