Summary
Work History
Education
Skills
Timeline
Generic

Ethan Mort

Dillonvale

Summary

Dynamic team player with a strong background in customer service at Panera Bread. Proven ability to enhance customer satisfaction through effective problem-solving and clear communication. Skilled in cash handling and maintaining a clean, organized environment, contributing to a positive and efficient workplace. Recognized for adaptability and teamwork in high-pressure situations.

Developed strong teamwork and customer service skills in fast-paced environment, looking to transition into new field. Skilled in effective communication and problem-solving, ensuring tasks are completed efficiently and accurately. Ready to leverage these transferable skills to make meaningful impact in new role.

Work History

Team Member

Panera Bread
11.2024 - 01.2025
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.
  • Developed strong cooperative relationships with coworkers and managers.
  • Maintained productive, efficient approach to all tasks.
  • Developed strong customer service and product knowledge skills to enhance individual and team performance.
  • Operated register to process payments and collect cash payment for order totals.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Addressed and resolved customer complaints in polite and professional manner.
  • Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
  • Assisted with inventory counts and stocking of merchandise.
  • Assisted customers in selecting merchandise best suited to needs.
  • Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
  • Assisted in inventory management to prevent stock shortages and overages.
  • Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.

Education

High School Diploma -

Quaker Academics
Steubenville, OH
02-2025

Skills

  • Customer service
  • Positive attitude
  • Teamwork and collaboration
  • Problem-solving
  • Clear communication
  • Collaboration and teamwork
  • Following instructions
  • Cash handling
  • Cleaning
  • Cash management
  • Computer skills
  • Heavy lifting

Timeline

Team Member

Panera Bread
11.2024 - 01.2025

High School Diploma -

Quaker Academics
Ethan Mort