Ethan Moss
Scarsdale Commons Luxury Residence
Bronx,NY
Work Preference
Work Type
Full Time
Location Preference
HybridOn-Site
Location:
New York, NYTarrytown, NYYonkers, NYPort Jefferson, NYParamus, NJ
Open to relocation:
Yes
7
years of professional experience
3
Certification
Detail-oriented Business Administration graduate with over six years of experience in administrative support and resident services within luxury residential community. Proactive and goal-oriented with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Work History
7 Years 1 Month
09.2019 - Current
7 Years 1 Month
Concierge
Scarsdale Commons Luxury Residence | Scarsdale, New York
09.2019 - Current
- Manage front desk operations to maintain a welcoming environment consistently.
- Respond promptly to all resident inquiries via telephone, email or face-to-face contact while maintaining a friendly demeanor.
- Resolve inquiries and complaints to ensure professional interactions and enhance resident satisfaction.
- Liaise between management, maintenance and residents to address special needs or concerns, fostering a supportive community.
- Maintain security protocols, ensuring resident safety within the residence.
- Manage receipt and distribution of mail and packages at front desk, maintaining security and accessibility for residents.
- Perform administrative duties such as filing paperwork related to concierge service transactions.
Education
Master of Science - Financial Management
Boston University | 12.2027
Bachelor of Science - Business Administration
Mercy University | 12.2025
Associate of Arts - Business Management
Westchester Community College | 07.2023
Skills
Front desk operations
Customer service
Resident assistance
Transaction documentation
Relationship building
Communication skills
Technology proficiency
Microsoft Excel
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Certification
- Bloomberg Market Concepts (BMC)
- Bloomberg Finance Fundamentals
- AI and Career Empowerment Certificate
Affiliations
- Mount Saint Michael Academy
- New York GAA
Software
MS Office
Google Workspace
Canva
Adobe
“Be more concerned with your character than your reputation, because your character is what you really are, while your reputation is merely what others think you are.”
John R. Wooden
Interests
Golf
Landscaping
Timeline
Concierge
Scarsdale Commons Luxury Residence
09.2019 - CurrentRead more
Westchester Community College - Associate of Arts, Business Management
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Mercy University - Bachelor of Science, Business Administration
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Boston University - Master of Science, Financial Management
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