Ethan Otis
Grand Junction,CO
Summary
Energetic and reliable professional with extensive experience in customer service. Known for punctuality, adaptability, and the ability to quickly learn and excel in new roles. A proactive team player with a strong commitment to delivering exceptional customer experiences. Proven ability to communicate effectively, delegate tasks, and manage customer needs efficiently.
Overview
7
7
years of professional experience
Work History
Server
Joe's Stone Crab
10.2023 - 02.2024
- Served as a dedicated and punctual Food Service Worker in fast-paced environment
- Complied with all state, Federal, and local health department requirements for safe food handling
- Prepared and served food according to menus and customer requests
- Checked inventory and made note of needed supplies.
Pharmacy Technician
Tiffany Natural Pharmacy
11.2021 - 06.2022
- Facilitated the storage, preparation, and distribution of medications providing customers with needed treatment
- Responsible for upholding pharmaceutical facility health and safety requirements ensuring all protocols were met
- Maintained medication inventory and patient records in a manner consistent with all federal, state, and local laws and regulations.
Medical Assistant
Blue Med Consultants
04.2021 - 10.2021
- Administered rapid antigen, PCR, and antibody tests to 80-100 patients daily in the height of COVID-19 pandemic
- Assisted in patient registration, consisting of taking vitals, facilitating telehealth calls, and relaying information to physicians
- Used conversational Spanish to assist non-English speaking patients with registration and screening.
Server
The Turning Point
02.2017 - 06.2018
- Achieved highest sales among all servers working at the time.
Customer Service Representative
The UPS Store
09.2017 - 02.2018
- Managed inbound customer communication from emails and online order forms ensuring all requests were handled as quickly and efficiently as possible
- Provided customer support to walk-in customers making sure that all needs and questions were met
- Facilitated the domestic and international shipping of customer packages resulting in timely and efficient deliveries.
Education
BBA - Computer Information Systems - Data Analytics
Baruch College of The City University of New York
New York, NY2021
Bachelor of Science - Pre-nursing
Hunter College of The City University of New York
New York, NY2018
High School Diploma -
Westfield High School
Westfield, NJ06.2017
References
- Aspen Powers, Tiffany Natural Pharmacy, +1 (970) 697-7320
- Sean Taylor, Joe's Stone Crab, +1 (646) 949-7350
Timeline
Server
Joe's Stone Crab
10.2023 - 02.2024
Pharmacy Technician
Tiffany Natural Pharmacy
11.2021 - 06.2022
Medical Assistant
Blue Med Consultants
04.2021 - 10.2021
Customer Service Representative
The UPS Store
09.2017 - 02.2018
Server
The Turning Point
02.2017 - 06.2018
BBA - Computer Information Systems - Data Analytics
Baruch College of The City University of New York
Bachelor of Science - Pre-nursing
Hunter College of The City University of New York
High School Diploma -
Westfield High School
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