Summary
Overview
Work History
Education
Skills
Trail Life Freedom Award
Timeline
Generic

Ethan Owen

Damon

Summary

Dynamic and versatile professional with experience at Starbucks, adept at maintaining high standards of cleanliness and providing exceptional customer service. Skilled in using POS systems efficiently and a proven track record of enhancing customer satisfaction through friendly interactions and quick, quality beverage preparation. Excels in time management and problem-solving, ensuring seamless operations even during peak hours.

Friendly Barista with great people skills and sales experience. Dedicated to creating personalized customer experiences while offering expertise in coffee production, and preparation. Strong knowledge of roasting and brewing, with enthusiasm for promoting sustainable and fair-trade coffee.

Experienced with crafting and serving specialty coffee beverages. Utilizes customer service skills to enhance overall guest experience. Strong understanding of coffee preparation techniques, inventory management, and maintaining clean workspace.

Outgoing and friendly Barista with excellent interpersonal communication strengths. Solid experience processing payments, handling food and meeting customer demands with diligent and well-organized mentality. Certified in safe food handling.

Overview

11
11
years of professional experience

Work History

Barista

Starbucks
01.2022 - Current
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Used POS system to accurately enter orders and process payments.
  • Cleaned counters, machines, utensils, and seating areas daily.
  • Maintained regular and consistent attendance and punctuality.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Made and served brand-specific café beverages with focus on speed, quality and consistency.
  • Prepared specialty drinks such as cappuccinos, lattes and mochas.
  • Learned every menu item's preparation and numerous off-label drinks to meet customer needs.

House and Pet Sitter

Self-employed
04.2014 - Current
  • Fed and walked pets, cleaning up after pets indoors and outdoors.
  • Communicated with homeowner via phone or text.
  • Managed a variety of household tasks, including mail collection, plant care, trash removal, and light cleaning to maintain a clean living environment for clients'' return.
  • Fed and watered animals and replaced dirty bedding and litter boxes.
  • Enhanced the comfort of pets during their owner''s absence by adapting to each animal''s routine and preferences.
  • Administered medications to pets as per owner instructions, ensuring their health and well-being during their owners'' absence.
  • Brought in mail and newspaper to maintain appearance of activity at client residence.
  • Ensured the safety and security of clients'' homes by conducting thorough checks and implementing preventative measures.
  • Maintained a flexible schedule to accommodate client needs, including last-minute bookings and extended stays.
  • Set security system using passcodes and kept appropriately armed while at property and away.

Education

Associate of Science - Computer Science

Wharton County Junior College
Wharton, TX
12-2024

Skills

  • Time management
  • Friendly and outgoing
  • Attention to detail
  • Team player
  • Problem-solving
  • Active listener
  • Cleanliness
  • Exceptional customer service
  • Adaptive and creative
  • Multitasking and organization

Trail Life Freedom Award

This award was given to me during my time at Trail Life USA, a troop organization dedicated to raising young men into leaders with a foundation in Christianity. The tasks required to complete this award are similar to that of the Eagle Scout award from Boy Scouts USA, just with a few extra steps. A trailmen is required to have completed the majority of the badges available, do a service project for their community, complete a group bible study, teach a class for the younger trailmen, and do several hours of community service. At the time when I was still a member, everyone who had previously acquired this award had been transfers from the Boy Scouts and had already earned the Eagle Scout award. Because of this, no one had actually gone through and completed the award from scratch until it was my turn to make a move. In the end, I was the first person in my troop to accomplish this goal.

Timeline

Barista

Starbucks
01.2022 - Current

House and Pet Sitter

Self-employed
04.2014 - Current

Associate of Science - Computer Science

Wharton County Junior College
Ethan Owen