Ethan Owens
Oakland,CA
Summary
Detail-oriented professional with a Bachelor’s degree in Universal Studies and a minor in Business Administration. Proven experience in public transportation, logistics, and customer service. Exhibits strong communication and safety awareness while thriving in fast-paced environments. Former collegiate student-athlete, bringing a disciplined, goal-oriented approach to teamwork and collaboration.
Overview
5
5
years of post-secondary education
10
10
years of professional experience
Work History
Bus Operator
MV Transportation
01.2025 - Current
- Safely operate passenger buses while transporting customers along assigned routes and schedules.
- Follow established safety procedures, traffic regulations, company policies, and operating standards.
- Performed pre-trip and post-trip vehicle inspections and reported maintenance or safety concerns.
- Maintain awareness of road conditions, passengers, surrounding vehicles, and potential safety hazards.
- Ensured accurate awareness of schedules and route requirements to provide dependable transportation service.
- Delivered professional, courteous, and respectful customer service to enhance passenger experience.
- Communicate effectively with passengers, dispatchers, supervisors, and other transportation personnel.
- Resolved passenger concerns and managed unexpected situations with calm professionalism.
- Maintain a clean and orderly vehicle and help provide a safe and comfortable environment for passengers.
Detail Technician
Crash Champions Collision Repair
Pleasanton, CA
02.2023 - 10.2023
- Executed meticulous interior and exterior cleaning of vehicles, ensuring adherence to repair-specific requirements and exceeding customer expectations.
- Chosen and applied suitable cleaners, waxes, polishes, tools, and materials tailored to various vehicle surfaces for optimal results.
- Sustained organized and professional shop environment, contributing to overall operational efficiency.
- Managed assigned work efficiently to help ensure vehicles were completed according to shop expectations.
- Provided safe transportation for customers to and from their homes and the repair facility. safely to and from their homes, the repair facility, and other requested locations.
Delivery Driver
Amazon
Fremont, CA
06.2022 - 12.2022
- Operated step van to ensure timely and accurate customer deliveries within local area.
- Loaded, organized, and secured inventory to enhance delivery efficiency and accuracy.
- Loaded, organized, and secured inventory to support efficient delivery operations.
- Verified inventory against delivery requirements and maintained accurate order organization.
- Maintained clean and organized delivery vehicle, ensuring optimal vehicle performance and safety.
Security Guard
Dirty Bird Nightclub
Hayward, CA
06.2022 - 11.2022
- Verified guest identification and age requirements to ensure compliance with regulations and uphold a secure environment.
- Communicated with staff across multiple departments to facilitate smooth operations and enhance collaboration.
- Handled difficult situations discreetly and professionally, resolving conflicts to maintain safety and order.
- Addressed sensitive issues while maintaining professionalism and professionally while seeking appropriate resolutions.
Grocery Operations
Amazon Fresh LLC
San Leandro, CA
11.2021 - 01.2022
- Prepared grocery orders with attention to detail for timely customer delivery.
- Checked order quality and helped maintain accurate, up-to-date inventory.
- Used computers, smartphones, applications, and barcode scanners to manage orders and inventory.
- Ensured order quality and maintained up-to-date inventory accuracy.
- Coordinated with coworkers to meet daily operational deadlines.
Sales Associate
Champs Sports
San Francisco, CA
01.2019 - 03.2020
- Guided customers in selecting shoes and apparel tailored to their needs and preferences, enhancing overall shopping experience.
- Executed financial transactions and ensured accurate cash drawer balancing, contributing to store accountability.
- Executed monetary exchanges to ensure smooth checkout. and balanced cash drawers.
- Provided courteous service to enhance customer satisfaction. and professional customer service in a fast-paced retail environment, fostering customer loyalty.
Sales Associate
Shiekh Shoes
Hayward, CA
03.2018 - 08.2018
- Guided customers in selecting shoes and apparel that suited their preferences, enhancing shopping experience.
- Handled customer transactions and ensured accurate cash drawer balance, contributing to financial integrity.
- Organized inventory and facilitated daily store operations, supporting efficient retail environment.
Childcare Assistant
Creative Minds Daycare
Hayward, CA
05.2016 - 09.2017
- Ensured children's safety during activities and playtime through vigilant supervision.
- Maintained structured environment that balanced physical activity, rest, and play for optimal child development.
- Facilitated meal preparation and organized daily activities to promote healthy routines.
Package Handler
FedEx
San Leandro, CA
05.2016 - 09.2017
- Sorted packages to meet specific delivery requirements, facilitating timely deliveries.
- Coordinated package transfers to streamline delivery operations.
- Maximized productivity while managing time-sensitive responsibilities. in a physically demanding, time-sensitive environment.
Education
Bachelor of Arts - Universal Studies
Kentucky Christian University
Grayson, KY 01.2021 - 12.2023
Associate of Arts - Liberal Arts
Chabot College
Hayward, CA 08.2016 - 05.2018
John C Kimball High School
Tracy, CASkills
- PUBLIC TRANSPORTATION OPERATIONS
- Route management
- DEFENSIVE DRIVING
- Logistics operations
- Customer service
- PROFESSIONAL COMMUNICATION
- Clear communication
- Crisis management
- Problem resolution
- TEAM COLLABORATION
- Teamwork
- TIME MANAGEMENT
- Attention to detail
- Detail orientation
- Quick adaptability
- PROBLEM SOLVING
- Conflict management
- Risk analysis
- Risk analysis
- Conflict management
Timeline
Bus Operator
MV Transportation
01.2025 - Current
Detail Technician
Crash Champions Collision Repair
02.2023 - 10.2023
Delivery Driver
Amazon
06.2022 - 12.2022
Security Guard
Dirty Bird Nightclub
06.2022 - 11.2022
Grocery Operations
Amazon Fresh LLC
11.2021 - 01.2022
Bachelor of Arts - Universal Studies
Kentucky Christian University
01.2021 - 12.2023
Sales Associate
Champs Sports
01.2019 - 03.2020
Sales Associate
Shiekh Shoes
03.2018 - 08.2018
Associate of Arts - Liberal Arts
Chabot College
08.2016 - 05.2018
Childcare Assistant
Creative Minds Daycare
05.2016 - 09.2017
Package Handler
FedEx
05.2016 - 09.2017
John C Kimball High School