Freddie Harrison
Dallas,GA
Summary
Dedicated and safety-conscious transportation professional with over a decade of experience as a Bus/Rail Operator and Supervisor. Expertise in vehicle and rail operations, scheduling, safety compliance, and team supervision demonstrates a strong commitment to excellence in transit services. Proven leadership abilities include a successful track record of training and motivating staff to achieve operational efficiency while prioritizing safety and reliability. Prepared to leverage extensive knowledge and skills as a Bus or Rail Transportation Supervisor within a reputable transportation company, contributing to enhanced service delivery and operational success.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Bus Driver
First Student
Atlanta, GA
01.2024 - Current
- Safely operate buses to transport students on scheduled routes.
- Monitor student behavior and ensure passenger safety at all times.
- Conduct pre-trip inspections and report maintenance needs.
- Maintain clear communication with dispatch and school personnel.
- Provide excellent customer service to students, parents, and school staff.
Bus/Rail Operator & Supervisor
MARTA – Metropolitan Atlanta Rapid Transit Authority
01.2012 - 01.2022
- Operated buses and rail equipment safely and efficiently while maintaining on-time schedules.
- Supervised and trained operators to ensure adherence to company policies and safety regulations.
- Performed inspections, reported maintenance needs, and coordinated with dispatch for smooth operations.
- Ensured compliance with federal, state, and local transit safety standards.
- Delivered excellent customer service and assisted passengers with safe boarding and travel.
- Managed scheduling, shift assignments, and operational problem-solving/troubleshooting.
Road Supervisor
Cobb County Transit (Cobb Link)
Marietta, Ga
03.2008 - 10.2011
- Supervised daily operations, ensuring timely service delivery and compliance with safety regulations.
- Coordinated maintenance schedules, optimizing vehicle performance and reducing downtime.
- Trained staff on operational procedures, enhancing team efficiency and service quality.
- Implemented process improvements, increasing route effectiveness and passenger satisfaction.
- Monitored transit schedules, adjusting routes to accommodate changing conditions and demand.
- Collaborated with management to develop strategic initiatives for service enhancements.
- Conducted performance evaluations, providing feedback to support professional development of team members.
- Analyzed transit data to identify trends, informing decision-making for operational strategies.
- Established positive rapport with team members through open communication channels, fostering an environment of teamwork and collaboration among staff members.
- Collaborated with other supervisors to ensure consistent communication and adherence to company policies and procedures.
- Cultivated a strong sense of accountability among team members by setting clear expectations for job performance.
- Promoted a culture of safety by enforcing compliance with all relevant regulations and industry best practices.
- Supported overall department goals by maintaining accurate records of personnel, equipment, and work completed.
- Maintained up-to-date knowledge of industry trends, incorporating best practices into daily operations where feasible.
- Developed strong relationships with local authorities, facilitating cooperation on shared projects and addressing community concerns promptly.
- Improved road safety by conducting regular inspections and identifying areas requiring maintenance or repair.
- Participated in professional development opportunities, building new skills and staying current with industry advancements.
- Elevated customer satisfaction levels by addressing complaints in a timely manner and implementing solutions to prevent future issues from arising.
- Optimized resource allocation by coordinating equipment availability and crew assignments based on project priorities and deadlines.
- Streamlined operations by implementing new technologies for scheduling, monitoring, and reporting on-road conditions.
- Led emergency response efforts during extreme weather events or other crises, ensuring the continued operation of vital transportation infrastructure.
- Reduced accidents and incidents by implementing effective traffic management strategies during construction projects.
- Contributed to strategic planning sessions aimed at improving overall operational efficiency within the department.
- Enhanced driver performance through comprehensive training programs and ongoing evaluation of skills.
- Worked closely with personnel, customers, and contractors to resolve problems.
- Motivated workers to exceptional performance through implementation of new strategies.
- Maintained safe work environment and confirmed current compliance with OSHA and other governmental regulations.
Education
Psychology
Southern University
Baton Rouge, LA01-1993
High School Diploma - undefined
Leesville High School
Leesville, LA01-1988
Skills
- Public transportation operations
- Safety compliance management
- Team leadership
- Scheduling coordination
- Customer service expertise
- Analytical problem-solving
- Training and mentoring
- Goal oriented
- Staff management
- Customer service
- Attention to detail
Certification
- CDL License (Class A)
- First Aid / CPR Certified (Marta)
- Rail Operator Certification (Marta)
Timeline
Bus Driver
First Student
01.2024 - Current
Bus/Rail Operator & Supervisor
MARTA – Metropolitan Atlanta Rapid Transit Authority
01.2012 - 01.2022
Road Supervisor
Cobb County Transit (Cobb Link)
03.2008 - 10.2011
High School Diploma - undefined
Leesville High School
Psychology
Southern University