Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Packwood

Jamaica,NY

Summary

As a highly motivated and collaborative professional, I am actively seeking a dynamic position where I can strategically apply my expertise in problem-solving, adaptability, meticulous attention to detail, effective time management, strong teamwork, and exceptional communication skills. I am dedicated to fostering a vibrant and positive work environment, aiming to contribute to increased productivity and successful outcomes for your organization.

Overview

2
2
years of professional experience

Work History

Guest Experience Specialist

Petco
Jamaica, NY
11.2023 - Current
  • Sales and Merchandising: Responsible for the sale of pet food, pet supplies, small animals, and fish.
    Engaged in effective merchandising strategies to maximize product visibility and customer interest.
  • Comprehensive Customer Service: Provided a range of customer services, including obedience training, dog grooming, pet vaccinations, and veterinary care offerings.
    Operated computerized cash register systems to accurately process purchases, ensuring a seamless and efficient transaction experience for customers.
  • Customer Interaction: Addressed customer inquiries promptly and professionally, enhancing customer satisfaction and loyalty.
  • Operational Efficiency: Managed returns and exchanges with a focus on customer satisfaction and adherence to company policies.
    Ensured cleanliness and organization of work areas, contributing to a positive and hygienic customer environment.
    Proactively stocked merchandise to maintain inventory levels and meet customer demand.

Summer Intern

MeshEd - Queens, NY
The Bronx, NY
06.2022 - 08.2022
  • Student Support and Classroom Assistance:Collaborated with educators at Public Prep Girls Elementary School to provide support and guidance to emotionally distressed children, contributing to the creation of a nurturing and inclusive classroom environment.
    Assisted in the implementation of strategies to address the unique needs of students, fostering a positive and supportive learning atmosphere.
  • Safety and Well-being Prioritization:Played a key role in ensuring the safe early dismissal of students by meticulously coordinating their release to parents or guardians.
    Prioritized the well-being and security of students through effective communication and organized dismissal procedures.

Stage Manager

Open Culture Works - Jamaica, NY
Jamaica, NY
10.2021 - 11.2021
  • Event Coordination and Punctuality:Temporarily assumed the role of Stage Manager, demonstrating effective organizational skills in coordinating performers to ensure punctual and seamless event flow.
    Implemented efficient scheduling and coordination strategies to optimize the overall performance timeline.
  • Audio Setup and Enhancement:Orchestrated the setup of equipment, including speakers, to elevate the quality of sound and enhance the overall experience for performers and audiences alike.
    Ensured the technical aspects of the event were executed flawlessly, contributing to a memorable and professional performance.

Education

Bachelor's degree - Computer Science

CUNY Queens College
12.2023

High School Diploma -

Thomas A. Edison Career and Technical High School
06.2022

Skills

  • Organizational Skills: Proficient in managing schedules, coordinating logistics, and ensuring timely execution
  • Problem-Solving: Able to handle challenging situations and find effective solutions
  • Adaptability: Quick to adapt to changing circumstances and environments
  • Time Management: Strong organizational skills in managing schedules and prioritizing tasks efficiently
  • Communication: Effective verbal and written communication skills, establishing rapport with diverse audiences
  • Customer Service
  • Product Sales

Timeline

Guest Experience Specialist

Petco
11.2023 - Current

Summer Intern

MeshEd - Queens, NY
06.2022 - 08.2022

Stage Manager

Open Culture Works - Jamaica, NY
10.2021 - 11.2021

Bachelor's degree - Computer Science

CUNY Queens College

High School Diploma -

Thomas A. Edison Career and Technical High School

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Ethan Packwood