Ethan Parker
Taylorsville,UT
Summary
Versatile professional with a strong background in customer service and retention. Skilled in multitasking and focusing on building positive relationships. Committed to enhancing client engagement and satisfaction. Demonstrates ability to manage multiple responsibilities in a high-paced environment while maintaining positive and professional attitude. Seeking to transition into new field, leveraging skills in effective communication and team collaboration.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Lead Registered Behavior Technician
Bridgeway Integrated Healthcare Services
Taylorsville, UT
02.2025 - Current
- Implemented individualized behavioral treatment plans for clients with developmental disabilities.
- Developed strong rapport with clients, fostering trust and positive working relationships throughout the therapeutic process.
- Collaborated with clinical supervisors to enhance treatment effectiveness and client engagement.
- Assisted in data collection and analysis to track client progress and outcomes.
- Trained new staff on behavioral techniques and operational protocols to ensure consistency.
Manager
Vantage Window Cleaning
Salt Lake City, UT
03.2024 - 02.2025
- Utilized high-pressure water purifiers and traditional cleaning methods to wash residential windows.
- Supervised daily operations to ensure high-quality window cleaning services.
- Trained and mentored new staff on safety protocols and equipment usage.
- Managed scheduling and resource allocation for efficient service delivery.
- Conducted quality inspections to maintain service standards and customer satisfaction.
Server
Condado Tacos and Tequila
Carmel, IN
06.2023 - 03.2024
- Delivered exceptional customer service, ensuring positive dining experiences for guests.
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Upsold drink specials and menu items, contributing to increased sales revenue for the restaurant.
- Trained new servers on menu offerings and service standards, fostering team competence.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
Graphic Design
Utah State University
Logan, UT05-2022
Carmel High School
Carmel, Indiana05-2019
Skills
- Customer service and retention
- Task prioritization
- Positive and professional
- Teamwork and collaboration
- Complex Problem-solving
- Attention to detail
- Reliability
- Sales Techniques
- Adaptability and flexibility
- Staff training and development
Certification
- RBT - Registered Behavior Technician
- Red Cross CPR
- Food Handler's Permit
Timeline
Lead Registered Behavior Technician
Bridgeway Integrated Healthcare Services
02.2025 - Current
Manager
Vantage Window Cleaning
03.2024 - 02.2025
Server
Condado Tacos and Tequila
06.2023 - 03.2024
Graphic Design
Utah State University
Carmel High School