Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Work Authorization
Awards
Timeline
Generic

Rachel Nauman

Tulsa,OK

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Lead Registered Behavior Technician

LEAP Pediatric Therapy
03.2023 - Current
  • Utilized evidence-based methodologies within therapy sessions to promote optimal behavioral outcomes for clients.
  • Worked as part of collaborative team to address changing needs of children and families.
  • Trained new Registered Behavior Technicians, promoting best practices and adherence to treatment protocols.
  • Observed, monitored and recorded problem behaviors through accurate behavior-consequence data collection, graphs, and anecdotal notes.
  • Documented interventions, assessments and progress reports on database to enable tracking history and maintain consistent records.
  • Developed and implemented reinforcement systems to encourage positive behaviors.
  • Developed strong rapport with clients, fostering trust and positive working relationships throughout the therapeutic process.
  • Facilitated group sessions to teach clients positive coping strategies.
  • Conducted functional behavior assessments, functional analysis, preference assessments, and assessments of basic learning and language skills to identify target behaviors and purpose of behaviors.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Collected data on client behaviors, allowing for ongoing analysis and adjustments to treatment plans.
  • Charted on each patient daily.
  • Organized recreational activities to assist in client’s social and play skills.
  • Participated in continuing education opportunities, staying current on industry best practices and emerging research findings.
  • Incorporated play-based techniques into therapy sessions, making learning enjoyable while still meeting targeted objectives.
  • Collaborated closely with mental health professionals with treatment plan implementation.
  • Promoted client safety during therapy sessions by adhering to risk management guidelines and procedures.
  • Monitored client progress to provide continued guidance and consistent feedback to families.
  • Promoted positive interactions with children with ADHD, Autism and oppositional defiance behavior by using visual supports, simplifying communication, and utilizing stress scales to turn emotions into concrete concepts.
  • Collaborated with other professionals to develop and modify individualized treatment plans.
  • Effectively communicated ongoing progress updates to supervisors, facilitating informed decision-making regarding treatment plans adjustments.
  • Supported patient confidentiality in accordance with HIPAA regulations.

Registered Behavior Technician, Lead RBT

BlueSprig
02.2021 - 03.2023
  • Monitored patient behavior and immediately reported changes to supervising physician.
  • Delivered compassionate patient care, focusing on safety, comfort and emotional support.
  • Managed crisis situations with professionalism, ensuring the safety of all individuals involved while adhering to established protocols.
  • Maintained detailed records of client progress, enabling data-driven decision making for intervention adjustments and goal development.
  • Used Central Reach to document patient information, progress notes, and treatment plans.
  • Supported client using principles of applied behavior analysis.
  • Promoted positive behavior change by utilizing reinforcement strategies, token economies, and more ABA strategies.
  • Developed rapport with clients and families, fostering trust and open communication essential to successful treatment outcomes.
  • Increased client independence through the teaching of daily living skills such as self-care routines, and toileting.
  • Organized recreational activities to assist in client’s social and developmental skills.
  • Contributed to ongoing professional development through attendance at workshops, conferences, webinars related to behavioral healthcare.
  • Trained clients to apply appropriate social skills and behavior modification techniques.
  • Learned specialized behavior approaches to implement behavioral strategies.

Dietary Aide

Cedarhurst Senior Living
01.2021 - 11.2021
  • Coordinated with other dietary aides and kitchen staff to ensure efficient workflow and timely delivery of meals, contributing to a smooth-running operation.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Evaluated new recipes for taste appeal and adherence to nutritional guidelines before introducing them into the meal rotation, ensuring variety and satisfaction.
  • Kept all kitchen areas clean, tidy and free of hazards.
  • Maintained accurate records of patient meal orders to ensure appropriate distribution of meals according to individual requirements.
  • Participated in regular team meetings to discuss performance goals, address challenges, and share best practices for continued growth and improvement.
  • Leveraged hand-held trays and buffet carts to serve food and beverage items to guests.
  • Upheld efficiency of meal services by pre-setting tables before patients arrived.
  • Assisted in the preparation of nutritious meals for patients with various medical conditions and dietary restrictions.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Monitored food quality and freshness throughout day.
  • Ensured food safety compliance through proper storage, handling, and sanitation procedures, minimizing risk of contamination or illness.

Server

Main Street Tavern - Broken Arrow, OK
06.2020 - 06.2021
  • Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
  • Processed orders and sent to kitchen employees for preparation.
  • Inspected dishes and utensils for cleanliness.
  • Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
  • Maintained clean and organized dining areas to uphold restaurant hygiene standards.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Consistently met or exceeded performance goals related to sales targets, customer satisfaction ratings, and order accuracy.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Supervised set up of banquet food stations and coordinated service to multiple dining areas.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Contributed to inventory management by monitoring stock levels and notifying management when supplies were low.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.

Patient Care Assistant

Med-Corp Plus - Claremore, OK
02.2019 - 05.2019
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Attended to patient and family's immediate needs and concerns by acknowledging and providing required attention.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.

Server/To-Go Specialist

Olive Garden - Broken Arrow, OK
06.2016 - 10.2018
  • Served food and beverages promptly with focused attention to customer needs.
  • Checked guests' identification before serving alcoholic beverages.
  • Supported needs of Number- person wait staff who attended to specific needs of countless customers daily for Type restaurant with social relevancy and intentionality.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
  • Used slow periods to restock supplies, ice, trays, and delivery bags.
  • Increased sales significantly by upselling higher-end products to customers.
  • Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Set positive tone for entire dining experience as first point of contact for incoming guests.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.

Server/Hostess

GOLDIE'S PATIO GRILL - Claremore, OK
06.2015 - 05.2016

Education

3 Years - Bachelors in Psychology

The University of Tulsa
Tulsa, OK
12.2018

High School Diploma -

Sequoyah High School
Claremore, OK
05.2016

Skills

  • Childcare
  • Medical notes
  • Critical thinking
  • Crisis prevention
  • Children with special needs care
  • Inventory
  • Applied behavioral analysis
  • Computer skills
  • Restaurant experience
  • Patient care
  • Cash handling
  • Serving
  • Sales
  • Meal preparation
  • Cashiering
  • Organizational skills
  • Home care
  • Microsoft Office
  • Microsoft Excel
  • Dietary aide experience
  • Cleaning
  • Customer service
  • Microsoft Word
  • Phone etiquette
  • Microsoft Powerpoint
  • Microsoft Excel
  • Retail sales
  • Caregiving
  • Senior Care

Certification

Food Handler Certification

Personal Information

Willing To Relocate: Anywhere

Work Authorization

Authorized to work in the US for any employer

Awards

  • Employee of the Month, 03/2019, After only 1 month of employment, I was awarded employee of the month after receiving compliments from all of my clients when I worked as a patient care assistant.
  • National Honors Society, 05/2017, I was inducted into the Phi Eta Sigma National Honor's Society while attending the University of Tulsa for my outstanding grade point average.

Timeline

Lead Registered Behavior Technician

LEAP Pediatric Therapy
03.2023 - Current

Registered Behavior Technician, Lead RBT

BlueSprig
02.2021 - 03.2023

Dietary Aide

Cedarhurst Senior Living
01.2021 - 11.2021

Server

Main Street Tavern - Broken Arrow, OK
06.2020 - 06.2021

Patient Care Assistant

Med-Corp Plus - Claremore, OK
02.2019 - 05.2019

Server/To-Go Specialist

Olive Garden - Broken Arrow, OK
06.2016 - 10.2018

Server/Hostess

GOLDIE'S PATIO GRILL - Claremore, OK
06.2015 - 05.2016

3 Years - Bachelors in Psychology

The University of Tulsa

High School Diploma -

Sequoyah High School

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Rachel Nauman