Summary
Overview
Work History
Education
Skills
Timeline
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Ethan Perez

Rancho Palos Verdes,CA

Summary

Dynamic and results-driven professional with a proven track record at In-N-Out Burger, specializing in training new servers and consistently exceeding sales targets. Core competencies include exceptional customer service, conflict resolution, and data entry, contributing to operational efficiency. Demonstrated ability to collaborate effectively within teams while prioritizing tasks to enhance the guest experience.

Overview

6
6
years of professional experience

Work History

Associate Server and Cleanup

In-N-Out Burger
Torrance, CA
06.2019 - Current
  • Trained new servers in company policies, guest service standards, and best practices.
  • Reconciled cash tills from dining sales as part of closing duties.
  • Achieved company sales quotas through prompt customer service.
  • Processed credit card transactions, gift cards, and cash transactions.
  • Maintained store sanitation and cleanliness in early hours, moving loads of up to 75 pounds while operating and cleaning equipment.
  • Demonstrated strong communication skills, following verbal instructions, while engaging cooperatively with other associates and supervisors.

Volunteer Relations Coordinator

St. Margaret Mary's Church
Lomita, CA
05.2020 - 07.2024
  • Provided food, clothing, hygiene products, and handed prepared food and items to the homeless on the streets.

Education

Associate of Applied Science - Psychology

El Camino College
Torrance, CA
06-2024

Some College (No Degree) - Sociology

University of California, Santa Barbara
Santa Barbara, CA

Skills

  • Behavioral assessment
  • Task prioritization
  • Conflict resolution
  • Team collaboration
  • Data entry
  • Multitasking and organization
  • Strong work ethic
  • Exceptional customer service

Timeline

Volunteer Relations Coordinator

St. Margaret Mary's Church
05.2020 - 07.2024

Associate Server and Cleanup

In-N-Out Burger
06.2019 - Current

Associate of Applied Science - Psychology

El Camino College

Some College (No Degree) - Sociology

University of California, Santa Barbara