ETHAN PEREZ
Hello, my name is Ethan Perez. I am a motivated, dependable, and hardworking professional with several years of experience in customer service, equipment rentals, sales, and operations. Throughout my career, I have developed strong communication skills, a positive attitude, and the ability to build lasting relationships with customers while thriving in fast-paced environments.
Every customer deserves to be treated with respect, professionalism, and genuine care, and I strive to provide that level of service every day.
I am highly adaptable, a quick learner, and always eager to take on new challenges. As I continue growing professionally, I am looking for an opportunity where I can contribute, continue learning, and represent a company with integrity, professionalism, and pride. Confident that my work ethic, reliability, and commitment to excellence would make me a valuable addition to any team.
Work History
Pro Sales Associate
2 Months- Supported branch sales operations by preparing equipment quotes, reservations, and rental agreements.
- Coordinated customer orders, ensuring accurate product availability and timely fulfillment.
- Responded to customer inquiries with pricing, product, and rental process information.
- Collaborated with branch teams to schedule pickups, deliveries, and equipment returns.
- Performed cash, card, and check transactions to complete customer purchases.
- Verified contract details, reducing errors in billing and equipment documentation.
- Dispatched our drivers to make sure we effectively carried out all deals successfully
- Used in-store system to locate inventory and place special orders for customers.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Counter Sales Associate
5 Months- Close Out Rentals/Sales
- Handle Customers Appropriately In Person & On-Call
- Help Out In Yard Work & Stock Inventory
- Operate Machinery Safely With Care
- Assisted customers with equipment selection and rental inquiries.
- Maintained accurate inventory records of rental equipment.
- Provided exceptional customer service to enhance satisfaction levels.
Yard Guy
1 Year 7 Months- Helps Maintain The Yard & Keeps It Organized
- Loads & Off Loads Trucks
- Delivers & Picks Up Mechanical Parts
- Completed day-to-day duties accurately and efficiently.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
Sales Rep
1 Month- Answer Phone Calls To Help Customers Buy/Rent Machinery
- Negotiate Terms & Prices Of Equipment
- Collaborate With Other Branches To Close Out Deals In Other Locations
- Pay Attention To Detail Of The Requirements The Customer Needs To Meet
- Collaborated with team members to coordinate rental logistics and scheduling.
- Analyzed customer feedback to improve products and services.
- Performed regular follow-ups with prospects to close deals in a timely manner.
Financial Aid Assistant
1 Year 8 Months- Answering Calls Helping Students & Parents With Financial Aid Problems
- Handle Customer Complaints Respectfully & Professionally
- Provides Positive Attitude and Excellent Customer service.
- Assisted students with financial aid applications and eligibility inquiries.
- Processed student financial aid files using specialized software systems.
- Coordinated communication between students and financial aid advisors.
- Responded to inquiries from students regarding the status of their financial aid application or award package.