Ethan Polycarp

• Installed different types of cabling (moca, ethernet, power), wireless routers, and telephone systems for data communications networks.

• Managed operations for computers in network, related systems and maintenance protocols.
• Planned layouts and ran network cables into buildings and through walls, attics, and crawl spaces.
• Installed and configured new devices and system components.
• Researched and recommended network and data communications hardware and software.
• Moved and installed shelves, power strips, rails, servers, switches and other equipment.
• Integrated fiber-optic and copper cabling technologies with components of new and existing network infrastructures.

• Developed and maintained relationships with customers and suppliers through account development.
• Maintained professional, organized, and safe environment for employees and patrons.
• Accomplished multiple tasks within established timeframes.
• Maximized performance by monitoring daily activities and mentoring team members.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Demonstrated to customers proper methods for operating equipment after it had been installed.
• Tested systems, noting issues and completing preventive maintenance.
• Inspected, evaluated and calibrated electrical and mechanical systems and components.

• - Installed, configured and maintained computer systems and network connections.
• - Responded to support requests from end-users and patiently walked individuals through basic troubleshooting.
• - Performed troubleshooting and repaired peripheral devices such as printers, scanners and servers.
• - Maintained office PCs, networks and mobile devices.
• - Completed dismantling of equipment to quickly repair or replace defective components.
• - Repaired and tested electronic circuit boards, wiring and components.
• - Conducted diagnostics and provided accurate repair recommendations.
• - Operated soldering iron stations to solder connectors to cable assemblies.

• - Bagged customer items efficiently using proper techniques.
• - Assisted customers with large purchases by carrying items to vehicles.
• - Handled shelf restocks and merchandised front lane areas to drive sales.
• - Performed effectively in a self-directed environment managing daily tasks.
• - Greeted customers and assisted with merchandise selection and purchases.