Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ethan Rainey

Senoia,GA

Summary

I am an energetic individual with background in fast food and counter service, skilled in efficient order handling and customer satisfaction. Demonstrated ability to maintain high cleanliness standards and manage inventory effectively, ensuring smooth operation of fast-paced environments. Known for strong communication skills and capability to work well under pressure, contributing positively to team dynamics and customer experience. Improved workflow through innovative organization methods, enhancing overall service speed and quality.

Overview

1
1
year of professional experience

Work History

Front of House Employee

Chick-fil-A
Peachtree City, GA
01.2024 - Current
  • Greeted guests upon arrival, providing a warm and welcoming atmosphere.
  • Communicated orders to kitchen staff in an accurate and timely fashion.
  • Facilitated smooth communication between kitchen staff and front-of-house team.
  • Maintained safe food handling practices to prevent germ spread.
  • Filled soft drink cups and poured hot coffee and tea for patrons.
  • Greeted customers and provided friendly customer service.
  • Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.
  • Coordinated with back-of-house staff to ensure timely preparation and delivery of orders.
  • Bussed tables between courses, loading and unloading trays to expedite service.
  • Checked food quality regularly before serving it to customers.
  • Memorized menu and offered discerning recommendations, remained steps ahead of patrons' needs and desires and accurately gauged level of interest in conversation and small talk.
  • Warmly greeted visitors to promote great customer service and positive ordering experience.
  • Assisted in setting up for events and special occasions, ensuring a seamless experience.
  • Developed marketing materials to promote programs activities.
  • Developed marketing strategies for product demonstrations.
  • Developed marketing materials for outreach initiatives.
  • Gathered, arranged and analyzed marketing data.
  • Collaborated with marketing teams to align social media content with broader marketing campaigns and goals.
  • Assisted in the implementation of marketing campaigns.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA
10-2023

Skills

  • Time management
  • Food safety knowledge
  • Waitstaff etiquette
  • Point of sale systems
  • Cash handling proficiency
  • Problem-solving
  • Customer service
  • Up-selling strategies
  • Strong work ethic
  • Positive demeanor
  • Conflict resolution
  • Attention to detail
  • Team collaboration
  • Multitasking and organization
  • Food allergy awareness
  • Clear communication
  • Health and safety
  • Professional appearance
  • Basic math

Timeline

Front of House Employee

Chick-fil-A
01.2024 - Current

High School Diploma -

Penn Foster Career School
Ethan Rainey