Ethan Reyes
The Woodlands,TX
Summary
Driven professional with a track record of enhancing operational efficiency and customer satisfaction at Chick-fil-A through expert cleaning procedures and exceptional problem-solving skills. Excelled in multitasking and maintaining high sanitation standards, significantly reducing kitchen accidents. Demonstrated flexibility and a keen attention to detail, contributing to improved team performance and service delivery.
Overview
2
2
years of professional experience
Work History
Back of House Team Member
Chick-fil-A
Conroe, TX
07.2024 - Current
- Helped maintain a clean and organized work area through diligent daily cleaning tasks such as sweeping, mopping, sanitizing surfaces, and washing dishes.
- Maintained composure and work quality while under stress.
- Reduced kitchen accidents by maintaining high standards of cleanliness and organization.
- Performed daily cleaning and maintenance tasks to keep kitchen clean and organized.
- Collaborated with Front of House team members during peak service hours to ensure accurate order fulfillment and prompt delivery to guests.
- Stocked and rotated food items according to expiration dates.
- Prepared food and drinks while following safe food handling procedures.
- Supported the training of new employees by sharing expertise on kitchen equipment usage, safety protocols, and dish preparation techniques.
Sales Associate
The North Face Inc.
The Woodlands, TX
07.2023 - 11.2023
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Minimized wait times for customers during peak hours, maintaining a high level of customer satisfaction.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Maintained accurate inventory records to ensure adequate stock levels, minimizing out-of-stock situations that could impact customer satisfaction.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Night Operations Manager
SP+ Parking
The Woodlands, TX
08.2022 - 01.2023
- Oversaw security measures at the facility, ensuring a safe environment for both employees and customers alike during night hours.
Education
Digital Art
The Woodlands College Park High School
The Woodlands, TX06.2022
Skills
- Cleaning procedures
- Sanitation Practices
- Waste Reduction
- Flexible and Adaptable
- Problem-Solving
- Customer Service
- Attention to Detail
- Multitasking Abilities
Timeline
Back of House Team Member
Chick-fil-A
07.2024 - Current
Sales Associate
The North Face Inc.
07.2023 - 11.2023
Night Operations Manager
SP+ Parking
08.2022 - 01.2023
Digital Art
The Woodlands College Park High School