Ethan Rogers

Responsibilities include:

• Use the reservation system to manage member bookings.
• Maintain and prepare boats to ensure they are clean, safe, and ready for member use.
• Assist members with carrying belongings, boarding, docking, and questions in regard to the club.
• Drive boats to refuel and deep clean vessels.
• Document tasks and boat conditions using various software systems.
• Assist customers as they rent and return boats and jet skis.
• Develop strong relationships with boat owners through consistent communication regarding their vessel''s status while docked or moored at our facility.

• Load and unload boats and jet skis.
• Gas boats and jet skis.
• Assist customers with purchase of store products.
• Report operations and equipment problems to supervisor for prompt handling.
• Manage inventory of supplies, ordering replacements as needed to maintain efficient operations at the dock facility.
• Attend to receiving area continuously to offer immediate assistance.
• Increase overall customer satisfaction by providing knowledgeable assistance on local attractions, services, and amenities available near the marina area.