Ethan Rose
West Palm Beach,FL
Summary
Dynamic and results-driven professional with extensive experience at Olivia, excelling in guest relations and menu knowledge. Proven ability to manage time effectively while maintaining cleanliness standards and collaborating with teams. Recognized for enhancing customer experiences through exceptional service and detailed understanding of wine and spirits.
Overview
5
5
years of professional experience
Work History
Food Expeditor and Server Assistant
Olivia
Tampa, FL
11.2024 - Current
- Managed multiple orders simultaneously while adhering to strict timelines for delivery.
- Communicated with wait staff and kitchen personnel regarding customer orders, menu modifications, and special requests.
- Maintained knowledge of menu items and specials in order to answer questions from guests or servers.
Barback
Hattricks Tavern
Tampa, FL
08.2023 - 11.2024
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices.
- Maintained spotless, well-stocked bar organized and ready for customer demands.
- Greeted frequent visitors by name and explained new promotion.
Server
Datz
Tampa, FL
01.2023 - 08.2023
- Cultivated strong guest relationships, resulting in increased repeat business through exceptional service.
- Communicated effectively with kitchen staff to address customer allergies and special requests.
- Described menu items, including ingredients and cooking methods, to enhance guest experience.
Education
Bachelor of Science - Business Analytics And Information Systems
University of South Florida
Tampa12-2024
Skills
- Food quality standards and Restaurant etiquette
- Time management and multitasking
- Collaboration and teamwork
- Wine and spirit knowledge
- Problem-solving aptitude and strategies
- Cleanliness standards
Timeline
Food Expeditor and Server Assistant
Olivia
11.2024 - Current
Barback
Hattricks Tavern
08.2023 - 11.2024
Server
Datz
01.2023 - 08.2023
Bachelor of Science - Business Analytics And Information Systems
University of South Florida
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