Ethan Schloss
Orlando
Summary
Proficient in customer support and interaction, alongside refined abilities to coordinate and manage events, ensuring high levels of customer satisfaction.
Overview
6
6
years of professional experience
Work History
Assistant Park Manager
Atlanta Silverbacks Park
Atlanta
05.2023 - 02.2026
- Coordinated scheduling for events and facility rentals to optimize park utilization.
- Implemented safety protocols to enhance visitor well-being and ensure compliance with regulations.
- Ensured compliance with local laws, regulations and ordinances related to parks management.
- Assisted in the development of park policies and procedures.
- Assisted in daily park operations and maintenance activities.
- Monitored park facilities for cleanliness and functionality during operational hours.
- Communicated clearly with coworkers using radio, phone and text to stay on top of operations needs.
- Communicated with visitors to address inquiries and provide information.
- Explained rules and regulations of facilities and entertainment attractions to customers.
- Responded promptly to customer complaints or service requests regarding park amenities or services.
- Resolved customer complaints related to services to improve visitor satisfaction.
- Collected and accounted for all money coming into the park each night, including parking.
Server/Bartender
Raysnewyorkpizza
Atlanta
08.2022 - 09.2025
- Provided friendly customer service during busy dining hours.
- Took and processed food orders accurately and efficiently.
- Delivered meals and beverages to tables promptly and courteously.
- Assisted in setting up restaurant for opening and closing shifts.
- Collaborated with kitchen staff to ensure timely food preparation.
- Managed cash transactions and operated point-of-sale system to ensure accurate processing.
- Resolved customer inquiries and concerns with professionalism and care.
- Provided excellent customer service to ensure satisfaction.
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Provided exceptional service to high volume of daily customers.
- Took orders from customers accurately and in a timely manner.
- Handled money transactions accurately while following company procedures for handling cash payments.
- Operated POS terminals to input orders, split bills, and calculate totals.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Delivered food orders promptly and courteously.
- Cleaned tables and chairs to prepare dining area for next customers.
- Assisted in training new servers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Followed health safety guidelines when preparing and serving food products.
- Checked food before serving it to customers.
- Greeted guests warmly and presented menus promptly upon arrival.
- Promoted desserts, appetizers, and specialty drinks to optimize sales.
- Stayed informed about daily specials, new menu items, promotions.
- Trained new employees on restaurant procedures and plating techniques.
- Addressed complaints to kitchen staff and served replacement items.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
- Prepared drinks following established recipes to ensure consistency and quality.
- Stocked service areas with supplies during slow periods.
- Informed customers of daily specials and signature menu items.
- Prepared checks, itemizing total meal costs and taxes.
- Took reservations and to-go orders to streamline process for both customer and restaurant.
- Refilled condiment and napkin containers during slower service times to maintain readiness.
- Set up tables in between patrons to reduce wait times.
- Prepared a variety of cocktails and beverages for customers.
- Provided exceptional customer service in a fast-paced environment.
- Maintained cleanliness and organization of the bar area.
- Collaborated with kitchen staff to ensure timely service.
- Handled cash transactions and process payments accurately.
- Engaged with customers to enhance their dining experience.
- Performed opening and closing duties including restocking supplies.
- Fostered strong working relationships with team members through clear and open communication.
- Managed cash drawer at the end of each shift ensuring accuracy of funds received.
- Processed payments accurately and efficiently with POS system.
- Maintained inventory of liquor, beer, wine, and other beverage items.
- Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
- Checked identification cards for proof of age prior to serving alcohol beverages.
- Stocked ice bins and coolers throughout shift.
- Balanced daily registers and generated sales reports for management.
- Kept track of bar tabs and transferred open tabs to dining area for wait staff.
- Collected and organized daily till totals and tips.
- Contributed to team meetings by discussing and aligning on goals and objectives set by management.
- Effectively multitasked within fast-paced environment.
- Made friendly conversation with customers to provide enjoyable bar experience.
- Remained calm and poised during busy periods, promoting great customer service to guests.
- Managed accurate bar tabs and processed cash and credit card transactions.
- Arranged bottles and glasses behind the bar to create visually appealing displays for customers.
- Communicated with security staff to de-escalate customer conflicts and remove customers if necessary.
- Assisted in setting up the bar for service shift.
- Displayed enthusiasm and knowledge about restaurant's menu and products.
- Communicated with hosts, bussers, and kitchen staff to prepare for and serve customers.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Explained menu items, describing ingredients and cooking methods upon request.
- Assisted with inventory management and supply orders.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
- Developed good working relationships with fellow employees through effective communication.
Film Producer/Film Production Assistant
Peak Productions/Freelance
Atlanta
06.2020 - 06.2023
- Produced engaging scripts and storyboards for various film projects.
- Collaborated with directors and actors to refine creative visions.
- Managed production schedules to ensure timely project completion.
- Coordinated logistics for filming locations and equipment rentals, ensuring seamless execution of production schedules.
- Oversaw budgets, ensuring resource allocation aligned with project goals.
- Facilitated communication between departments to enhance workflow efficiency.
- Negotiated contracts with vendors and talent for project requirements.
- Directed casting calls to select appropriate talent for roles.
- Coordinated pre-production activities such as casting, location scouting, equipment rentals and set design.
- Assisted in editing footage, contributing to final product alignment with creative vision.
- Coordinated creation and execution of programming elements by effectively liaising with different departments and personnel.
- Creatively developed and filmed various video content.
- Supervised and coordinated work of camera, lighting and sound crew members.
- Assisted with daily set operations and equipment management during film shoots.
- Managed inventory of supplies and ensured availability for filming needs.
- Organized transportation for crew members and equipment between locations.
- Collaborated with various departments to streamline communication throughout projects.
- Worked with many different producers, directors and talent teams to create various commercials, music videos, films, and television shows.
- Managed transportation needs by arranging ground transportation, flights, and hotels for cast and crew members.
- Assisted in the pre-production process, including researching locations and securing permits.
- Transported film stock safely from location shoots back to the studio.
- Coordinated with vendors to ensure timely delivery of equipment and supplies.
- Provided support to production crew members throughout the filming process.
- Responded promptly to requests from directors, producers, or other key personnel on set.
- Ensured that sets were properly lit during filming scenes.
- Maintained accurate inventory records for props and wardrobe items, facilitating efficient access during production.
- Operated cameras to capture additional footage.
- Prepared call sheets each day to provide a schedule of shooting times for cast and crew members.
- Organized and coordinated key communications between cast and technical crew.
- Prepared sets by transporting equipment and supplies to location and positioning people and props.
- Assisted during video shoots by confirming sound quality and adjusting lighting.
- Conducted crowd control by putting up signs, directing pedestrians away from filming and locking down sets.
- Supported costume and prop departments in preparation and maintenance tasks.
- Conducted research for production projects, compiling relevant information and resources.
- Maintained a clean and safe production environment, adhering to health and safety standards.
- Scheduled and confirmed appointments for production meetings, improving communication flow.
- Managed logistics for on-location shoots, securing necessary permits and equipment.
- Assisted in post-production tasks, including editing support and material organization.
- Supported directors and producers with ad-hoc tasks, improving overall production efficiency.
- Monitored production quality, identifying and addressing issues promptly.
Education
Some College (No Degree) - Film Production
Georgia State University
Atlanta, GA06-2021
High School Diploma -
Brookwood High School
Snellville, GA05-2021
Skills
- Event coordination
- Facility management
- Safety compliance
- Regulatory compliance
- Budget oversight
- Customer engagement/service
Timeline
Assistant Park Manager
Atlanta Silverbacks Park
05.2023 - 02.2026
Server/Bartender
Raysnewyorkpizza
08.2022 - 09.2025
Film Producer/Film Production Assistant
Peak Productions/Freelance
06.2020 - 06.2023
Some College (No Degree) - Film Production
Georgia State University
High School Diploma -
Brookwood High School