Miranda Salazar
Elsa,TX
Summary
Dedicated property management professional with a strong focus on tenant relations and maintaining high standards in property upkeep. Proven ability to manage work orders efficiently, ensuring tenant satisfaction and operational effectiveness. Committed to fostering a positive living environment through proactive communication and organizational skills.
Overview
1
1
Certification
9
9
years of professional experience
Work History
Park Manager
Parkwood Estates
Harlingen, TX
04.2025 - 05.2025
- Oversaw the management of the Apartment Complex at Parkwood Estate and Mercedes Palms Projects as Park Manager.
- Maintained the grounds of the park, including tree trimming and lawn care, and kept the surrounding area free of trash.
- Ensured tenants updated work orders for timely maintenance response.
- Facilitated tenant feedback to address concerns promptly.
- Completed work orders and initiated tenant contact through AppFolio, gaining comprehensive understanding of the rental platform.
Substitute Teacher
Kokua
Texas
01.2025 - 05.2025
- Developed and implemented lesson plans tailored to various learning styles.
- Executed lesson plans while managing classroom behavior and ensuring discipline.
- Facilitated student engagement through interactive activities and discussions.
- Supported learning environment by fostering student engagement and ensuring safety.
- Managed classroom environments for diverse student groups.
Mobile Home Park Manager
Hacienda Mobile Home Sales
Harlingen, TX
05.2024 - 01.2025
- Oversaw daily operations of mobile home park to ensure efficient management. of mobile home park, ensuring smooth resident experiences.
- Sent weekly and daily reports to tenants, scheduled repair work appointments, documented purchase receipts, and conducted park inspections to ensure compliance with rules and regulations.
- Maintained parks and addressed resident complaints, issued weekly lawn care and clean-up reminders to promote community standards.
- Oversaw maintenance tasks, coordinating repairs and upkeep of park facilities.
- Facilitated lease agreements, guiding residents through rental processes and policies.
Customer Service Agent
TaskUs
Harlingen, TX
09.2023 - 02.2024
- Assisted customers with inquiries and issues via phone and chat.
- Served customers by answering inquiries and providing assistance at GoodRx through TaskUs.
- Resolved complaints promptly to enhance customer satisfaction.
- Provided customers with optimal discount prices for prescriptions by verifying coupon information with chosen pharmacies.
- Documented customer interactions in the database for tracking purposes.
Credit Card Fraud Analyst
Bank of America
Harlingen, TX
04.2022 - 08.2023
- Monitored customer accounts for fraudulent activity, placed cards on hold, and verified transactions with customers.
- Analyzed fraudulent transactions to identify patterns and prevent losses.
- Investigated customer claims of unauthorized credit card charges.
- Collaborated with law enforcement on fraud-related cases and investigations.
- Acted as Fraud Analyst Rep at Bank of America, managed card balance inquiries, ordered replacement cards, and updated customer accounts.
Cashier
Disney Store
Mercedes, TX
10.2021 - 03.2022
- Replenished merchandise, operated computerized cash registers, and utilized handheld POS devices to ensure guest satisfaction while maintaining a cheerful attitude and helping guests find desired items.
- Engaged and assisted guests with merchandise, performed tasks efficiently, and fostered positive work environments.
- Conducted engaging events for guests, both scripted and spontaneous, to enhance their experience.
Crew Member
McDonald's
Raymondville, TX
12.2020 - 02.2021
- Delivered exceptional customer service in high-volume fast-food environment.
- Operated cash register and managed drive-thru window, delivering efficient customer transactions.
- Prepared food and took orders at counter, ensuring prompt service in restaurant seating area.
- Operated kitchen equipment to prepare food items according to safety standards.
- Maintained cleanliness and organization of dining area and kitchen stations.
Mortgage Loan Officer
Advanced Call Center Technologies
Harlingen, TX
08.2020 - 12.2020
- Assisted clients in navigating mortgage products and loan options.
- Evaluated loan applications for creditworthiness and compliance.
- Collaborated with real estate agents to facilitate smooth transactions.
- Contacted clients to secure account numbers and verify payment amounts for outstanding balances.
Cashier and Waiter/Waitress
Whataburger
Raymondville, TX
03.2020 - 06.2020
- Collaborated with team to perform cashier duties, assist customers with product inquiries, and maintain cleanliness, ensuring positive customer experiences and effectively resolving complaints.
- Issued receipts for purchases and gifts.
- Bagged merchandise following standard procedures, rotated stock for freshness, and operated cash register efficiently.
- Assessed customer needs and responded to questions.
- Organized and cleaned work area to ensure a tidy environment.
- Took food and drink orders, maintained cleanliness of work stations and dining areas, and processed customer purchases.
Childcare Teacher
Preschool Teachers
Raymondville, TX
12.2019 - 06.2020
- Supervise and monitor the safety of children in my care.
- Organized educational activities to foster children's understanding of the world.
- Developed and implemented schedules and routines to promote children's physical activity, rest, and playtime.
- Taught young children how to share and take turns by playing games with other children.
- Facilitated storytelling and rhyming games, enhancing children's language development and vocabulary.
- Assisted children in maintaining personal hygiene through regular handwashing and grooming routines.
- Watch for signs of emotional or developmental problems in children and bring the problems to the attention of parents.
- Kept records of children's progress, routines, and interest.
- Prepare daily and long-term schedules of activities to stimulate and educate the children in their care.
- Also, monitor and keep records of children's progress.
- They may help improve children's social skills by having them work together.
Direct Care Worker
BCFS
Harlingen, TX
12.2018 - 11.2019
- Supervised 8 undocumented boys in live-in shelter, facilitating school attendance, recreational activities, and ensuring they received 3 daily meals while monitoring adherence to sleep schedules.
- Provided essential supplies such as toothpaste and clothing, facilitated communication with case managers, maintained logs of daily activities, and utilized 'Teaching Moments' to mentor youths on respectful interactions.
- Supervised activities throughout the day and provided necessary supplies.
- This will also prepare them for what is expected when they leave the shelter.
Direct Care Worker
LA JARRA RANCH
Raymondville, TX
09.2018 - 12.2018
- Ensured resident comfort and safety by supervising and monitoring activities, documenting care details, and attending to individual needs at La Jarra Ranch elder care facility.
- Cared for four residents in live-in facility, performing regular checks every 15-30 minutes to ensure comfort and safety throughout the night.
- Monitored residents during rest periods, provided late snacks, assisted with facility use, and maintained hygiene by changing clothing or undergarments.
- Performed light housekeeping duties, including mopping, sweeping, cleaning tables, disposing of trash, doing clients' laundry, and checking breakfast meals for the morning.
Correctional Officer
MTC
Raymondville, TX
07.2017 - 09.2018
- Managed central control pod operations by opening and closing gates for detainee movement, maintaining accurate hourly head counts, and coordinating communications with family members and external facilities to ensure accurate inmate records.
- Performed searches on undocumented individuals and conducted shakedowns of cells to identify and remove valuables and contraband, enhancing facility security.
- Inspect conditions of locks, window bars, grills, doors, and gates at the correctional facilities to ensure security and help prevent escapes.
- Monitored undocumented individuals in housing units during work hours and recreational activities.
- Conducted head counts to ensure accountability and safety of undocumented individuals.
- Maintained accurate records of undocumented individuals' identification and charges. of undocumented individuals identification and charges, keeping a time log of all activity accruing in the unit.
House Keeping, Avionics Technicians
Best Western
Raymondville, TX
06.2016 - 07.2017
- Cleaning and sanitizing toilets, showers/bathtubs, countertops, and sinks.
- Maintaining a clean and sanitary kitchen area.
- Making beds and changing linens.
- Sweeping/vacuuming, polishing, and mopping hard floors.
- Vacuuming and cleaning carpets and rugs.
- Dusting and polishing furniture and fixtures.
- Keeping bathrooms stocked with clean linens, toiletries, and other supplies.
- Operated cleaning equipment, including vacuums and mops, to maintain cleanliness.
- Organized and arranged items in rooms for a neat appearance.
- Cleaning mirrors and other glass surfaces.
- Emptying trash receptacles and disposing of waste.
- Washing blinds.
- Sorting, washing, loading, and unloading laundry.
- Monitored and replenished cleaning supplies to ensure availability.
- Reported necessary repairs or replacements to maintain facility standards.
Education
High School Diploma -
IRRA Inc.Charter School
Raymondville, TXSkills
- Property management
- Lease administration
- Facility operations
- Community engagement
- Event coordination
- Vendor coordination
- Customer service
- Client services
- Customer support
- Sales
- Telephone communication
- Time management
- Organizational skills
- Computer operation
- Google Workspace
- Ability to follow instructions
- Presentation skills
- Training development
- Relationship building
- Senior Care
- Relationship building
Certification
- CPR Certification
- Food Handler Certification
Languages
- Spanish, Bilingual
- English, Bilingual
Authorized To Work
US for any employer
Personal Information
Willing To Relocate: Harlingen, TX
Timeline
Park Manager
Parkwood Estates
04.2025 - 05.2025
Substitute Teacher
Kokua
01.2025 - 05.2025
Mobile Home Park Manager
Hacienda Mobile Home Sales
05.2024 - 01.2025
Customer Service Agent
TaskUs
09.2023 - 02.2024
Credit Card Fraud Analyst
Bank of America
04.2022 - 08.2023
Cashier
Disney Store
10.2021 - 03.2022
Crew Member
McDonald's
12.2020 - 02.2021
Mortgage Loan Officer
Advanced Call Center Technologies
08.2020 - 12.2020
Cashier and Waiter/Waitress
Whataburger
03.2020 - 06.2020
Childcare Teacher
Preschool Teachers
12.2019 - 06.2020
Direct Care Worker
BCFS
12.2018 - 11.2019
Direct Care Worker
LA JARRA RANCH
09.2018 - 12.2018
Correctional Officer
MTC
07.2017 - 09.2018
House Keeping, Avionics Technicians
Best Western
06.2016 - 07.2017
High School Diploma -
IRRA Inc.Charter School