Ethan Schultz

• Collaborated with cross-functional teams to streamline installation processes and reduce service delays.
• Developed maintenance schedules for equipment, improving reliability and minimizing downtime.
• Implemented feedback mechanisms to gather customer insights, driving improvements in service delivery.
• Maintained accurate records of installations and services performed to support operational reporting efforts.
• Facilitated communication between clients and technical teams to clarify requirements and expectations effectively.
• Enhanced customer satisfaction by efficiently installing and servicing various products.
• Contributed to a positive working environment by actively participating in team meetings, sharing ideas, and providing constructive feedback on projects.
• Built long-lasting professional relationships with clients through clear communication and excellent problem-solving skills.

• Operated and maintained equipment to ensure optimal performance and safety standards.
• Conducted routine inspections and preventative maintenance on machinery to extend lifespan.
• Trained new technicians on equipment operation and safety protocols, fostering a knowledgeable team environment.
• Supported continuous improvement initiatives by identifying areas for process optimization and cost reduction.
• Maintained a safe work environment by strictly adhering to established safety protocols and guidelines.
• Performed troubleshooting and diagnosis on malfunctioning equipment.
• Oil changes were met with a timely manner

• Collaborated with team members to streamline workflow and enhance operational efficiency.
• Assisted in training new staff on procedures and best practices for improved performance.
• Maintained inventory levels, ensuring adequate stock availability for seamless operations.
• Implemented safety protocols, contributing to a secure work environment for all employees.
• Utilized point-of-sale systems for accurate transaction processing and customer service support.
• Resolved customer inquiries promptly, enhancing satisfaction and loyalty through effective communication.
• Participated in team meetings to discuss challenges and propose actionable solutions for improvement.
• Kept work areas clean, organized, and safe to promote efficiency and team safety.
• Learned all required tasks quickly to maximize performance.
• Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.

• Supervised daily operations of parts sales department, ensuring efficient workflow and customer satisfaction.
• Trained and mentored new sales staff on product knowledge and customer engagement techniques.
• Coordinated inventory management processes to maintain optimal stock levels and minimize shortages.
• Implemented sales strategies that enhanced team performance and improved overall service quality.
• Resolved customer inquiries and complaints promptly, fostering positive relationships and repeat business.
• Developed strong relationships with suppliers for better pricing, delivery times, and product availability.

• Conducted tire installations and rotations, ensuring optimal vehicle performance.
• Diagnosed tire issues, recommending appropriate solutions to enhance safety and efficiency.
• Maintained accurate inventory of tires and related equipment, supporting operational readiness.
• Assisted customers with product selection, providing knowledge on tire specifications and maintenance.

My job duties were to open and close down the store, set up a lineup for my employees, count money, work with the back to set up a plan for the day/night, help any customers with orders, and set up any catering orders with the back of house.