Agusto Acevedo
Hollywood,FL
Summary
Dedicated professional with strong customer service skills and a commitment to client satisfaction. Proven ability to build trust through transparent communication and effective problem-solving.
Overview
17
17
years of professional experience
Work History
Installer Service Specialist
O'Reilly Auto Parts
Hollywood, FL
10.2024 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Maintained accurate records of installations, service calls, and customer interactions for future reference.
- Established trust among clients through transparency in pricing, timelines, and project expectations during the initial consultation phase.
Installer Service Specialist
Cold Air Distributors Warehouse
Hollywood, FL
04.2017 - 05.2020
- Installed and configured equipment based on customer specifications and operational guidelines.
- Provided technical support to clients during installation processes, ensuring high satisfaction levels.
- Collaborated with team members to troubleshoot issues and enhance service delivery efficiency.
- Executed routine maintenance checks on installed systems to ensure optimal performance and safety compliance.
- Maintained up-to-date knowledge on industry trends, new products, and best practices to enhance overall performance as an Installer Service Specialist.
- Established trust among clients through transparency in pricing, timelines, and project expectations during the initial consultation phase.
- Retained accurate records of purchases, titles and sales.
Property Manager
South Florida Condo Management
Hollywood, FL
10.2009 - 02.2017
- Oversaw daily operations of residential properties, ensuring high standards of maintenance and resident satisfaction.
- Managed vendor relationships, negotiating contracts for landscaping, cleaning, and repair services to optimize cost efficiency.
- Developed and implemented property management policies in compliance with local regulations to enhance operational effectiveness.
- Coordinated tenant communication regarding lease agreements, payment reminders, and community events to foster engagement.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Followed up on delinquent tenants and coordinated collection procedures.
Education
High School Diploma -
Mami Jackson Senior High
Miami, FLSkills
- Critical thinking capacity
- Professionalism and work ethic
- Team collaboration strength
- Communication and interpersonal skills
- Customer service
- Customer satisfaction
Languages
Spanish
Native or Bilingual
Timeline
Installer Service Specialist
O'Reilly Auto Parts
10.2024 - Current
Installer Service Specialist
Cold Air Distributors Warehouse
04.2017 - 05.2020
Property Manager
South Florida Condo Management
10.2009 - 02.2017
High School Diploma -
Mami Jackson Senior High