Simon St Onge
Edmond,OK
Summary
Dynamic and results-oriented professional with a proven track record at O'reilly Auto Parts, adept in inventory management and customer service. Excelled in building client relationships and enhancing workflow efficiency, significantly reducing callbacks. Skilled in critical thinking and team collaboration, consistently surpassing sales targets at RadioShack.
Seasoned Parts Manager skilled at improving procedures to maximize productivity and efficiency while streamlining processes and reducing costs. Terrific motivator and planner with in-depth understanding of parts, vendors and customer needs.
Overview
9
9
years of professional experience
Work History
Installer Service Specialist
Oreilly Auto Pats
07.2017 - 11.2024
- Continuously refined technical skills by attending relevant training sessions, workshops, and industry conferences to stay current on best practices in the field.
- Optimized workflow efficiency through continuous evaluation of current systems and implementation of necessary improvements.
- Reduced callbacks by conducting thorough post-installation inspections to confirm proper functioning of equipment.
- Established trust among clients through transparency in pricing, timelines, and project expectations during the initial consultation phase.
- Built long-lasting professional relationships with clients through clear communication and excellent problem-solving skills.
- Implemented tracking systems to monitor parts inventory and transactions to reduce discrepancies.
- Coordinated with parts department to determine availability of necessary components.
- Read and followed technical documentation to complete accurate repairs.
Sales Specialist
RadioShack
03.2016 - 04.2017
- Built rapport with customers and assessed needs to make product recommendations and upsell.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Built strong client relationships through consistent communication and effective problem solving.
- Provided first-rate service to all customers and potential customers.
- Boosted customer satisfaction by providing exceptional product knowledge and tailored recommendations.
- Exceeded sales targets by consistently meeting and surpassing monthly quotas.
Education
GED -
State of Oklahoma
Oklahoma City12-2013
Skills
- Critical thinking capacity
- Professionalism and work ethic
- Team collaboration strength
- Communication and interpersonal skills
- Task prioritization
- Documentation and record keeping
- Inventory management experience
- Customer service
Accomplishments
One million dollar sales achievement in 2022.
Timeline
Installer Service Specialist
Oreilly Auto Pats
07.2017 - 11.2024
Sales Specialist
RadioShack
03.2016 - 04.2017
GED -
State of Oklahoma
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