Ethan Schurman
Grant Park,IL
Summary
Motivated marketing professional with strong analytical thinking and communication skills. Handles customer interactions and team collaboration effectively, thanks to a background in fast-paced service roles. Dedicated to enhancing customer satisfaction and supporting marketing initiatives.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Bourbonnais, IL
06.2024 - Current
- Prepared high-quality beverages to customer specifications, ensuring consistency and taste.
- Operated espresso machines and brewing equipment with precision and care.
- Assisted customers in product selection, enhancing overall satisfaction and experience.
- Maintained cleanliness of workstations and dining areas, adhering to health and safety standards.
- Managed cash register operations, processing transactions efficiently and accurately.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Adapted quickly to high-volume periods by efficiently managing tasks and delegating responsibilities among team members.
Cashier
Culvers
Bourbonnais, IL
06.2023 - 05.2024
- Processed customer transactions accurately and efficiently using point-of-sale system.
- Maintained cleanliness and organization of work area to enhance customer experience.
- Assisted customers with menu selections, addressing inquiries and providing recommendations.
- Collaborated with team members to ensure timely service during peak hours.
Education
BBA - Marketing
Olivet Nazurene University
Bourbonnais, IL05-2028
High School Diploma -
Kankakee Trinity Academy
Kankakee, IL06-2024
Skills
- Time management
- Friendly and outgoing
- Attention to detail
- Graphic design
- Team collaboration
- Speedy and efficient
Certification
- Microsoft Excel Associate Certification Training - December 2025
Timeline
Barista
Starbucks
06.2024 - Current
Cashier
Culvers
06.2023 - 05.2024
BBA - Marketing
Olivet Nazurene University
High School Diploma -
Kankakee Trinity Academy