Ethan Shindin

• Designed an automated scheduling system using Power Automate, Acuity API, and Microsoft Graph API to generate Teams meetings for showroom appointments.
• Implemented dynamic time zone conversion and email notifications to clients and staff.
• Developed scalable scripts with JSON and REST API to streamline booking workflows, supporting 200+ monthly appointments and reducing manual coordination time by over 80%.

• Provide efficient and effective IT support to enhance the teaching and learning experience by ensuring all digital classroom equipment and systems function seamlessly.
• Respond promptly to support requests from faculty and staff, diagnosing and utilizing comprehensive knowledge of Mac systems and associated hardware to resolve issues on site.
• Successfully handled 100% of support requests with a quick turnaround time, enhancing classroom technology reliability and minimizing instructional disruptions.

• Led a team in designing and implementing the UI/UX of the registration website using React.js, ensuring a responsive and intuitive user interface.
• Contributed to the backend development by integrating features such as user account creation and authentication, utilizing Java to build and test these functionalities.
• The project received positive feedback from users for its intuitive design and reliability, contributing to a 160% increase in overall event participation.