Ethan Sickels
Naples,FL
Summary
From lifeguarding half a year I learned lots of emergency training, and from kayak tour guides I learned to be a leader, communication skills, and becoming an expert with the local wildlife.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Eco Kayak Tour Guide
Mikes Coastal Expeditions
Bonita Springs, FL
02.2025 - Current
- Built personal relationships with guests to promote positive experiences.
- Facilitated memorable experiences for diverse groups by tailoring presentations to cater to different age groups, cultural backgrounds, and language abilities.
- Worked collaboratively with team members to develop innovative strategies for improving overall tour quality and visitor satisfaction.
- Ensured timely departures and arrivals by strictly adhering to schedules while remaining flexible enough to accommodate unforeseen circumstances or special requests from guests.
- Knowing local wildlife
Lifeguard/Swim Instructor
Great Wolf Lodge
Naples
08.2024 - 01.2025
- Provided excellent customer support by assisting guests with inquiries, resolving issues, and ensuring a positive experience.
- Monitored pool areas consistently, ensuring safety for all patrons and preventing potential injuries.
- Remained alert and proactive in detecting hazards and addressing safety concerns promptly.
- Certified in CPR and emergency care, with a demonstrated ability to respond effectively in high-pressure situations.
- Conducted regular emergency drills and participated in ongoing, intensive training to stay current with safety protocols and procedures.
- Responded swiftly and effectively to emergencies, providing immediate first aid and coordinating with emergency services as necessary.
- Enforced facility rules and regulations to maintain a safe environment for all guests.
- Collaborated with team members to maintain cleanliness and orderliness around the pool area.
- Documented incidents, accidents, and safety concerns, ensuring timely reporting to management for follow-up actions.
Education
Marine Science
Florida Gulf Coast University
Fort MyersDiploma - undefined
Gulf Coast High School
Naples05.2025
Skills
- Customer service
- Communication skills
- Time management
- English
- Leadership
- Guest services
Certification
CPR Certified
Timeline
Eco Kayak Tour Guide
Mikes Coastal Expeditions
02.2025 - Current
Lifeguard/Swim Instructor
Great Wolf Lodge
08.2024 - 01.2025
Diploma - undefined
Gulf Coast High School
Marine Science
Florida Gulf Coast University