Ethan Siedsma
Elgin
Summary
Dynamic delivery driver with a proven track record at Jimmy John's, recognized for enhancing customer satisfaction through effective problem-solving and dependable service. Skilled in time management and route optimization, consistently achieving on-time deliveries while maintaining safety standards. A collaborative team player dedicated to providing exceptional customer service.
Overview
4
4
years of professional experience
Work History
Delivery Driver, In Shop
Jimmy John's
08.2025 - Current
- Navigated delivery routes efficiently, ensuring timely arrivals at customer locations.
- Inspected vehicles for safety compliance and operational readiness before each shift.
- Maintained accurate records of deliveries, including receipts and customer signatures.
- Communicated effectively with dispatch to report delays and receive updated instructions.
- Resolved customer inquiries and issues promptly, improving overall satisfaction ratings.
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Worked scheduled hours as required and took on available shifts during holidays and busy periods.
- Managed customer inquiries and complaints in polite and professional manner.
Food Expeditor
The Village Squire
02.2025 - 08.2025
- Coordinated food orders to ensure timely delivery to dining areas.
- Communicated effectively with kitchen and waitstaff to enhance service efficiency.
- Monitored food presentation and quality standards for guest satisfaction.
- Assisted in managing inventory levels, minimizing waste through effective tracking.
Cart Attendant
Meijer
03.2022 - 01.2023
- Collected and organized shopping carts from parking lot to designated areas.
- Ensured cleanliness and safety of cart corrals and surrounding areas.
- Provided excellent customer service while assisting shoppers with carts.
- Monitored cart inventory levels to maintain availability for customers.
Education
High School Diploma -
Burlington Central High School
Burlington05-2025
Skills
- Positive attitude
- Customer service
- Valid Driver's license
- Teamwork and collaboration
- Dependable and reliable
- Time management
Timeline
Delivery Driver, In Shop
Jimmy John's
08.2025 - Current
Food Expeditor
The Village Squire
02.2025 - 08.2025
Cart Attendant
Meijer
03.2022 - 01.2023
High School Diploma -
Burlington Central High School