Ethan Slay
Nicholasville,Kentucky
Summary
Passionate team leader with a proven track record in supervising operations and enhancing service quality. Skilled in compliance, strategic collaboration, and mentorship, committed to driving productivity and improving guest satisfaction.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Team Leader
Chick-fil-A
Columbus, Georgia
09.2024 - Current
- Supervised daily operations, ensuring compliance with company standards and regulations.
- Trained and mentored team members on efficient operational practices.
- Collaborated with management to develop strategies for improving service quality.
- Delegated daily tasks to team members to enhance overall productivity.
- Ensured adherence to health and safety regulations throughout operations.
Assistant Manager
Marcus Theatres
Nicholasville, Kentucky
06.2022 - 07.2024
- Assisted in managing daily operations of a busy movie theater.
- Collaborated with management to enhance guest experience and service quality.
- Resolved guest concerns promptly to maintain satisfaction and loyalty.
- Supervised daily operations including scheduling shifts, assigning duties.
Education
Bachelor of Arts - Biblical Studies
Boyce College
Louisville, KY05-2025
Skills
- Team leadership
- Customer service
- Project management
- Conflict resolution
- Effective communication
- Staff training
Certification
ServSafe Manager's Food Handling Certification
Timeline
Team Leader
Chick-fil-A
09.2024 - Current
Assistant Manager
Marcus Theatres
06.2022 - 07.2024
Bachelor of Arts - Biblical Studies
Boyce College