Ethan Sledd
Hollister,CA
Summary
Hardworking and reliable person with strong ability in problem solving and Communication skills. Offering, efficiency and ability to complete heavy lifting tasks. Highly organized, proactive and punctual with team-oriented mentality. Highly adaptable individual bringing 2 years of experience in customer service roles. Motivated professional with well-developed skills in task prioritization and team leadership.
Overview
3
3
years of professional experience
Work History
Customer Service Sales Representative
Kohl's
Gilroy, CA
10.2023 - Current
- Worked in a fast-paced, customer-oriented environment.
- Provided excellent customer service and helped customers with their inquiries and purchases.
- Answered customer questions about products and services and recommended appropriate solutions.
- Processed orders, forms, applications, and requests.
- Helping customers with inquiries about Amazon returns, providing assistance with returns and exchange Refunds.
- Cash handling, opening and closing the register.
- Greeting customers.
- Marking merchandise/finding prices for sales items
- Answered incoming customer calls regarding product questions, sales inquiries, and complaints.
- Adhered to company policies when dealing with customers.
- Assisted customers with navigating website for product selection purposes.
- Suggested additional products or services that may benefit the customer's needs.
Auto Shop Assitant
Prius Hybrid Repair Shop
San Jose, CA
08.2023 - Current
- Assisted in repairs of cars
- Making delivers of cars parts to desired locations
- Precision cleaning of Parts
- Communicated effectively with customers regarding their repairs needs.
- Updated vehicle repair databases with information about completed jobs.
- Removed old parts from vehicles during repair or replacement processes.
- Inspected vehicles for mechanical issues, damages, and malfunctions.
- Cleaned interior and exterior surfaces of vehicles prior to repairs or servicing.
Online Grocery Associate
Walmart
Gilroy, CA
05.2021 - 09.2022
- Maintained positive relationships with grocery store personnel by being consistently professional and friendly.
- Exceeded customer expectations consistently as evidenced by highest feedback ratings, frequent repeat customers.
- Satisfied customers with quick, accurate service under tight deadlines.
- Assisted teammates with daily tasks during peak periods.
- Suggested comparable products to replace out-of-stock items.
- Assisted customers with online grocery orders, answering questions and providing helpful information.
Education
General Studies
Gavilan College
Gilroy, CAHigh School Diploma -
San Benito High School
Hollister, CA06.2020
Skills
- Work ethic
- Critical thinking
- Organizational skills
- Computer skills
- People skills
- Friendly, positive attitude
- Basic math
- Clerical
- Dependable and Responsible
- Customer Service
- Leadership
Affiliations
Volunteer Work-
Landscaper for homeowner
- Trim, mow, prune greenery; remove weeds and dead material
General Office Worker
- Scan, sort, file and organize documents
- Rearrange and build office furniture
- Depose of unwanted boxes and materials
Petsitter
- Responsible for daily care of animals; Fed, walk, groom etc.
Timeline
Customer Service Sales Representative
Kohl's
10.2023 - Current
Auto Shop Assitant
Prius Hybrid Repair Shop
08.2023 - Current
Online Grocery Associate
Walmart
05.2021 - 09.2022
General Studies
Gavilan College
High School Diploma -
San Benito High School
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