Committed and hard-working associate and student with experience processing transactions and assisting customers. Dedicated to resolving issues and helping to create a friendly and welcoming environment.
Overview
6
6
years of professional experience
Work History
Student Accounts Cashier
Berea College Student Accounts
08.2023 - Current
Enhanced customer satisfaction by providing efficient and accurate cash transactions.
Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from customers.
Handled multiple payment methods securely, minimizing discrepancies and potential losses.
Reservationist
Berea College Admissions
06.2021 - 05.2023
Enhanced customer satisfaction by efficiently managing reservations and promptly addressing inquiries.
Streamlined reservation processes for increased accuracy and reduced errors.
Collaborated with team members to ensure seamless guest experiences.
RA & TA
Berea College Bridge Program
06.2022 - 07.2022
Skilled at working independently and collaboratively in a team environment.
Self-motivated, with a strong sense of personal responsibility.
Demonstrated respect, friendliness and willingness to help wherever needed.
Good communication skills, both verbal and written.
Organized and detail-oriented with a strong work ethic.
Worked well in a team setting, providing support and guidance.
Sales Associate
Michaels Arts And Crafts
08.2018 - 07.2021
Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.