Ethan Thompson
Memphis,TN
Summary
Adept Sandwich Artist at Subway, excelling in customer service and food safety knowledge, I significantly enhanced client loyalty and satisfaction. My expertise in POS system operation and exceptional attention to detail led to a substantial decrease in order errors, contributing to a more efficient and productive work environment. Detail-oriented food service professional with experience in Subway role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.
Overview
2
2
years of professional experience
Work History
Sandwich Artist
Subway
09.2022 - 08.2024
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
- Executed sandwich artistry duties with very low occurrence of errors.
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Trained team members to prepare sandwiches and other items according to instructions.
- Operated manual and electric appliances to peel, slice, and trim food.
- Restocked and rotated stock in display case to mitigate stock loss.
- Kept workplace clean and organized in line with restaurant policies.
- Upheld high standards of customer service at all times to enhance client loyalty and satisfaction.
- Prepared and presented food in compliance with health and safety guidelines.
- Prepared and served hot and cold sandwiches based on customer preferences.
- Accurately operated cash register to process customer payments.
- Prepared salads, soups and sandwiches for customers.
- Kept drawer balanced by accurately processing cash, credit and debit payments.
- Performed serving, cleaning and stocking to high standards and provided excellent customer satisfaction.
Education
Business
University of Memphis
Memphis, TN05.2028
High School Diploma -
Bartlett High School
Bartlett, TN05.2024
Skills
- Cooking
- Food Preparation
- Station Setup
- Menu Recommendations
- Order Management
- Menu Memorization
- Food service standards
- Attention to Detail
- Meal Preparation
- POS System Operation
- Ingredient inspection
- Food safety knowledge
- Staff Training
- Cleaning and organization
- Time Management
- Guest service
- Multitasking and Prioritizing
- Effective multi-tasking
- Concise time management
- Phone and Online Order Processing
- Health and safety compliance
- Order Accuracy
- Taking and Preparing Orders
- Cash Handling
- Portion Control
- Interpersonal Communication
- Customer Service
- Flexible Schedule
- Task Prioritization
- Teamwork and Collaboration
- Quality Control
- POS Systems
- Store Opening and Closing
- Cleaning and sanitization
- Payment Processing
- Dependable and honest
- Safe Food Handling
- Creativity and Innovation
- Money Handling
- Performance Improvement
- Problem-Solving
- Task Delegation
- POS system expertise
Timeline
Sandwich Artist
Subway
09.2022 - 08.2024
Business
University of Memphis
High School Diploma -
Bartlett High School
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