JaMaiya Land
Cleveland
Summary
Detail-oriented food service professional with experience in Sandwich Artist role. Accustomed to interacting with guests to determine specific needs and executing food preparation tasks to meet demand. Offers top-notch customer service.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Sandwich Artist
Potbelly's Sandwich Shop
10.2025 - Current
- Organized freezers, refrigerators and storage rooms by receiving, recording, and moving food and beverage supplies and products.
- Executed sandwich artistry duties with very low occurrence of errors.
- Shared information with customers about menu items, preparation methods, and ingredients.
- Greeted guests, promoted specials, and took orders.
Insurance Agent
Bloom Insurance Agency
06.2025 - 08.2025
- Responded to customer calls swiftly to resolve issues and answer questions.
- Built relationships with clients using active listening and issue resolution to provide excellent service.
- Determined client needs and financial situations by listening and scheduling fact-finding appointments.
- Maintained high standards of customer service by building relationships with clients.
Warehouse Associate
Scholastic Books
08.2024 - 07.2025
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Assembled orders and packed items for shipment, conveying orders to shipping personnel
- Consistently lifted materials weighing as much as 60 pounds.
Retail Worker
Burlington
12.2022 - 08.2024
- Used POS system to process sales, returns, online orders, and gift card activations.
- Answered questions about store policies and addressed customer concerns.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Replenished sales floor merchandise and organized shelves, racks, and bins for optimal appearance.
Education
BBA - Marketing
Cleveland State University
Cleveland, Ohio, OH05-2029
Skills
- Food service standards
- Cooking
- Task delegation
- Product upselling
- Problem-Solving
- Professionalism & Ethics
Certification
- BLS Certification
- Excel Associate
Timeline
Sandwich Artist
Potbelly's Sandwich Shop
10.2025 - Current
Insurance Agent
Bloom Insurance Agency
06.2025 - 08.2025
Warehouse Associate
Scholastic Books
08.2024 - 07.2025
Retail Worker
Burlington
12.2022 - 08.2024
BBA - Marketing
Cleveland State University