Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Ethan Tomasi

Fort Worth,TX

Summary

Resourceful Lead Service Technician known for high productivity and efficient task completion. Skilled in troubleshooting, preventive maintenance, and customer service management. Excel at communication, leadership, and problem-solving to ensure seamless operations and customer satisfaction.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Lead Service Technician

Tesla
Fort Worth, TX
03.2025 - Current
  • Identified, diagnosed, and resolved complex customer service issues.
  • Implemented best practices for efficient workflow processes and procedures.
  • Ensured that daily dispatch operations ran smoothly and efficiently.

Service Technician

Tesla
Fort Worth, TX
07.2022 - 03.2025
  • Managed time effectively to ensure tasks were completed on schedule and deadlines were met.
  • Approached customers and engaged in conversation through use of effective interpersonal and people skills.
  • Performed troubleshooting and diagnostic procedures to locate source of malfunctions.
  • Conducted regular safety inspections and ensured compliance with all safety regulations.

Education

Bachelor of Science - Automotive Technology

Pittsburg State University
Pittsburg, KS
05-2022

Associate of Applied Science - Automotive Technology

Pittsburg State University
Pittsburg, KS
05-2020

Skills

  • Critical thinking
  • Calibration
  • Problem solving
  • Multitasking
  • Relationship building
  • Strong work ethic

Accomplishments

  • 2023 Q1 Service Impact Award

Certification

  • E-procurement trained
  • EH&S representative during my roll as technician

Timeline

Lead Service Technician

Tesla
03.2025 - Current

Service Technician

Tesla
07.2022 - 03.2025

Bachelor of Science - Automotive Technology

Pittsburg State University

Associate of Applied Science - Automotive Technology

Pittsburg State University

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