Ethan Trigo
Cumberland,RI
Summary
Proven leader, hardworking and efficient problem-solver, adept in mechanical troubleshooting and crew leadership. spearheaded multiple teams to enhance mission-critical processes, achieving significant improvements in aircraft maintenance and safety protocols for the Air Force. Skilled in inventory management and training, consistently meeting targets through meticulous attention to detail and resource allocation as well as superb time management. Saved the Air Force over 2.5 million dollars in funds and assets. Played an essential role in the 311th AMU's overall sortie generation since 2021.
Overview
6
6
years of professional experience
Work History
Crew Chief
USAF
10.2020 - Current
- Managed teams complying with military standards and ethics to complete pivotal assignments to the mission
- Organized daily assignments for crew members, ensuring efficient use of time, resources, and funds.
- Trained all team members on key roles to maintain flexibility and create a fluid process to complete assignments.
- Mentored junior enlisted personnel, fostering a supportive work environment and promoting professional growth.
- Oversaw the organization and accuracy of aircraft forms on over 25 F-16s ensuring all maintenance was completed on time
- Enforced and adhered to safety protocols to protect enlisted personnel.
- Maintained excellent attendance records, demonstrating dedication to punctuality and reliability as a key member of the unit.
- Directed aircraft fueling and servicing operations.
- performed pre-flight inspections ensuring the safety and serviceability of countless aircraft
Retail Sales Associate
West Marine
09.2019 - 09.2020
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Helped customers complete purchases, locate items, and join reward programs.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Answered questions about store policies and addressed customer concerns.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
- Increased sales revenue through effective product recommendations utilizing marine industry knowledge.
- Managed efficient cash register operations.
Dockhand
Safeharbor
03.2018 - 09.2019
- Supported dock management in implementing procedures for improved workflow and staff performance.
- Provided excellent customer service to boat owners, addressing concerns and resolving issues quickly.
- Collaborated with team members for efficient use of resources and optimal productivity.
- Monitored weather conditions closely, adjusting work plans accordingly to ensure safe operations at all times.
- Safeguarded company assets by monitoring security protocols on the dock premises.
- Trained new employees on job responsibilities, fostering a culture of teamwork and continuous improvement.
- ensured all facilities at the marina were stocked and clean
- managed day and overnight parking lot operations on major holidays to ensure the safety of customers and their property
Education
Aircraft Maintenance Certification - Aircraft Maintenance
USAF Aircraft Maintenance Tech School
Sheppard AFB05.2021
High School Diploma -
Cumberland High School
Cumberland, RI06.2019
Skills
- Training and mentoring
- Reliability
- Performance Improvements
- Mechanical Troubleshooting
- Crew Leadership
- Quality Assurance
- Mechanical Aptitude/inspection
- Schedule Coordination
- Resource Allocation
- Inventory Management
- Parts Replacement
- Attention to Detail
Timeline
Crew Chief
USAF
10.2020 - Current
Retail Sales Associate
West Marine
09.2019 - 09.2020
Dockhand
Safeharbor
03.2018 - 09.2019
Aircraft Maintenance Certification - Aircraft Maintenance
USAF Aircraft Maintenance Tech School
High School Diploma -
Cumberland High School
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