Ethan Tuey
Bakersfield
Summary
Dynamic Field Service Technician with extensive experience at Quinn Caterpillar, excelling in troubleshooting and repair of heavy equipment. Recognized for exceptional service quality and a positive attitude, I effectively implemented best practices to enhance operational efficiency and customer satisfaction. Proficient in diagnostic tools, I ensure timely and professional service delivery.
Overview
3
3
years of professional experience
Work History
Field Service Technician
Quinn Caterpillar
08.2023 - 2025
- Diagnosed and repaired heavy equipment to ensure operational efficiency.
- Conducted routine maintenance checks to prevent equipment failures.
- Collaborated with customers to understand service needs and provide solutions.
- Utilized diagnostic tools and software for accurate troubleshooting.
- Documented service activities in compliance with company standards.
- Improved workflow processes by implementing best practices in repairs.
- Responded quickly to emergency maintenance requests for timely on-call support.
- Maintained a high level of professionalism in all interactions with clients, consistently receiving positive feedback for exceptional service.
- Operated hand tools and power equipment according to company safety procedures.
HVAC Technician
Qwik Time A/C
06.2020 - 08.2023
- Diagnosed HVAC system issues to ensure optimal performance and customer satisfaction.
- Installed and repaired heating and cooling systems, adhering to safety regulations.
- Maintained accurate records of service calls and equipment repairs for tracking purposes.
- Performed troubleshooting on HVAC systems to determine root cause of issues.
- Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.
- Utilized diagnostic equipment effectively in order to identify malfunctioning components within HVAC systems accurately.
- Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
- Repaired and replaced motors, bearings and belts.
- Worked overtime, holidays and weekends to accommodate company needs.
Education
High School Diploma -
Heartland Charter School
Bakersfield Ca Skills
- Problem-solving
- Positive attitude
- Troubleshooting and repair
- Field repairs
- Teamwork and coordination
- Valid Driver's license
- Power tools operation
- Courteous and professional
- Service quality
- Equipment Repair
- Tool management
- Vehicle maintenance
Accomplishments
Obtained a certification through Quinn’s technician academy
Timeline
Field Service Technician
Quinn Caterpillar
08.2023 - 2025
HVAC Technician
Qwik Time A/C
06.2020 - 08.2023
High School Diploma -
Heartland Charter School