Ethan Vaj
Saint Paul
Summary
Dynamic kitchen and counter staff at Davanni's Pizza & Hot Hoagies, recognized for enhancing customer satisfaction through effective communication and upselling techniques. Proven ability to maintain a clean workspace while managing inventory efficiently, contributing to reduced waste and increased sales. A dedicated team player committed to delivering exceptional service.
Personable and reliable individual with positive, upbeat demeanor, well-suited for customer-facing roles. Familiar with maintaining clean and organized work environment and adept at providing excellent customer service and handling transactions. Committed to creating welcoming atmosphere and ensuring customer satisfaction.
Overview
2
2
years of professional experience
Work History
Kitchen and Counter Staff
Davanni's Pizza & Hot Hoagies
06.2022 - 08.2024
- Assisted in inventory management for optimal product availability and minimized waste.
- Enhanced customer satisfaction by providing friendly and efficient service.
- Collaborated with team members to provide seamless service during rush hours.
- Monitored equipment maintenance needs and reported issues promptly for timely repairs or replacements.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Demonstrated flexibility by cross-training in multiple roles within the establishment, enabling efficient coverage during peak times or staff shortages.
- Implemented upselling techniques to promote additional products or services, contributing to revenue growth.
- Established rapport with regular customers, creating a welcoming atmosphere that encouraged repeat business.
- Managed daily opening and closing tasks efficiently, ensuring smooth store operations.
- Provided product recommendations based on customer preferences, increasing sales potential.
Education
Bachelor of Science - Actuarial Science
University of St. Thomas
Saint Paul, MN05-2027
Skills
- Telephone assistance
- Customer service
- Workplace cleanliness
- Maintaining composure
- Stock replenishment
- Team player
- Effective communication
- Accuracy and efficiency
- Food preparation
- Safe food handling
- Kitchen support
- Customer focused
Accomplishments
- Acknowledged by management for Customer Service.
- Received Service Ace for commitment to Customer Service
Languages
Hmong
Native or Bilingual
English
Professional Working
Interests
- I participate in low-impact exercises to strengthen core muscles
- Music
- Watching Movies and TV Shows
- Learning new cooking techniques and expanding my culinary skills
- Strategy Games
- Cooking
- Martial Arts
- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Historical Exploration
- Reading
Timeline
Kitchen and Counter Staff
Davanni's Pizza & Hot Hoagies
06.2022 - 08.2024
Bachelor of Science - Actuarial Science
University of St. Thomas
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