Ethan Vaughan
Carrollton,GA
Summary
Proven track record in enhancing customer experiences and sales at Kroger, adept in payment processing and skilled in creating positive atmospheres. Expertly guided up to 10 people at Banning Mills, leveraging GPS navigation and problem-solving abilities to ensure memorable tours. Achievements include significant relationship building and effective loss prevention.
Overview
2
2
years of professional experience
Work History
Tour Guide
Banning Mills
04.2024 - Current
- Built personal relationships with guests to promote positive experiences.
- Maintained accurate records of tour members and managed customer paperwork for organizational maintenance.
- Utilized effective communication and problem-solving skills to quickly resolve customer issues.
- Guided groups of up to 10 people on scheduled tours.
Retail Cashier
Kroger
11.2022 - 12.2023
- Maintained presentable customer areas with diligent cleaning and proactive recovery management.
- Increased sales by offering advice on purchases and promoting additional products.
- Helped customers complete purchases, locate items, and join reward programs.
- Answered questions about store policies and addressed customer concerns.
- Greeted all customers warmly to build welcoming and positive atmosphere within store.
Education
High School Diploma -
Central High School
Carrollton, GA12-2024
Skills
- Adept with GPS navigation
- Navigational skills
- Handling payments
- Arts and culture
- Payment processing
- Product restocking
- Returns processing
- Loss prevention
Timeline
Tour Guide
Banning Mills
04.2024 - Current
Retail Cashier
Kroger
11.2022 - 12.2023
High School Diploma -
Central High School
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