KUNBO SUN
NORTON,MA
Summary
Seasoned Tour Guide with a robust background in delivering informative, engaging tours to diverse groups. Skilled at fostering memorable experiences through deep knowledge of local history and landmarks. Strengths include strong communication skills, adaptability to varied group sizes and interests, and ability to handle unexpected situations calmly and effectively. Previous roles have demonstrated significant increase in visitor satisfaction scores and repeat clientele.
Overview
6
6
years of professional experience
Work History
Tour Guide
Yun Gang Grottoes
Da Tong, Shan Xi
06.2024 - 07.2025
- Shared natural, geological and cultural history through story-telling.
- Maintained a positive attitude and enthusiasm when interacting with guests while providing service free of charge.
- Handled customer inquiries and resolved issues promptly to maintain high levels of satisfaction.
Mental Health Assistant
Saheli Boston
Woburn, MA
08.2024 - 12.2024
- Developed basic strategies to promote client safety, wellness and independence.
- Aided domestic violence survivors in growing skills like computer literacy, finding new jobs, and building resumes;
- Covered living bills of clients and reconnected clients to housing resources in the local area.
- Helped with formatting questionnaire and intake forms for clients.
English Instructor
Self Employed
Online, Guangdong
05.2022 - 08.2022
- Offered guidance on effective study habits and time management strategies.
- Created my own teaching materials and slides for presentation, taught in Mandarin Chinese.
- Fostered a supportive and encouraging learning environment for students of middle school age.
Restaurant Waiter
Baia Restaurant
Shenzhen, Guangdong
06.2019 - 08.2019
- Restaurant daily set-up; food-prep, taking orders.
Education
Bachelor of Arts - Psychology And Public Health
Wheaton College, MA
Norton, MA05-2026
High School Diploma -
Vanke Meisha Academy
Shenzhen, Guangdong05-2022
Skills
- Chinese, English, and Japanese
- Global-wide insights
- Handling payments
- Local history
- Reports
- Arts and culture
- Training and mentoring
- Public speaking
- Transportation and travel
- Adept with GPS navigation
- Navigational skills
- Crisis management
Affiliations
- Travel around the globe: winter was Turkey and England, and last summer was China, Mexico, and Japan.
- Self-educating with stocks and investment
- Deep and Philosophy talks
Languages
English
Professional
Japanese
Professional
Chinese (Mandarin)
Native/ Bilingual
Timeline
Mental Health Assistant
Saheli Boston
08.2024 - 12.2024
Tour Guide
Yun Gang Grottoes
06.2024 - 07.2025
English Instructor
Self Employed
05.2022 - 08.2022
Restaurant Waiter
Baia Restaurant
06.2019 - 08.2019
Bachelor of Arts - Psychology And Public Health
Wheaton College, MA
High School Diploma -
Vanke Meisha Academy
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